Merchant Business Development Director

  • Full-time
  • Job Family Group: Sales and Business Development

Company Description

Common Purpose, Uncommon Opportunity. Everyone at Visa works with one goal in mind – making sure that Visa is the best way to pay and be paid, for everyone everywhere. This is our global vision and the common purpose that unites the entire Visa team. As a global payments technology company, tech is at the heart of what we do. CyberSource, a Visa company, has been and continues to be a pioneer within the e-Commerce Payment Management world. Our VisaNet network is capable of handling over 65,000 transaction messages per second for people and businesses around the world, enabling them to use digital currency instead of cash and checks.

We are also global advocates for financial inclusion, working with partners around the world to help those who lack access to financial services join the global economy. Visa’s sponsorships, including the Olympics and FIFA™ World Cup, celebrate teamwork, diversity, and excellence throughout the world. If you have a passion to make a difference in the lives of people around the world, Visa offers an uncommon opportunity to build a strong, thriving career. Visa is fueled by our team of talented employees who continuously raise the bar on delivering the convenience and security of digital currency to people all over the world. Join our team and find out how Visa is everywhere you want to be.

“Visa will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of Article 49 of the San Francisco Police Code.”

Job Description

Job Description

The role will be responsible for the execution of the Merchant Service and Solutions business plan for Mexico in coordination with the Americas and Global groups.

The Visa Account Director will manage existing clients and ensure they stay satisfied, positive and they are always informed about the new payment trends and Visa products. The account director will:

  • Manage the customer current product portfolio

  • Present new products and services and enhance existing relationships

  • Work with the marketing, product, operations and technical staff to meet customer needs

  • Arrange and participate in internal and external client debriefs

The Business Director will build and identifies opportunities, negotiate and close business with the designed Visa Key Merchant, in order to build solutions based on electronic payments (credit, debit,
prepaid and e-commerce) maximizing the company revenue.

It is the Account Director responsibility to work with the internal team, marketing, operations, finance and other groups to increase the sales opportunities and thereby maximize the revenue for the organization.

  • Implementation of the Acceptance Strategy for Mexico and monitor results over time.
  • Analyze market data and interact with other market teams to identify acceptance development opportunities in line with the plans.
  • Identify, develop and manage key merchant accounts.
  • Manage relationship programs.
  • Add value to strategic merchants segments, acquirers and issuers through the development and implementation of initiatives that increase acceptance and use of Visa products.
  • Responsible for measuring and monitoring the results of those activities.
  • Develop alliances with key merchants and other stakeholders to achieve brand preference including initiatives related to product, marketing and technology.
  • Ensure coordination with internal teams for the execution of the acceptance activities
  • Add value to acquiring clients through consulting support among other services.
  • Manage assigned budget to ensure that due process is followed and that initiatives are delivered on time and within agreed plan.

Qualifications

  • Bachelor's Degree required/Graduate Degree preferred (MBA Plus).

  • Excellent communications and presentation skills, written and verbal and ability to communicate at all levels within large organizations.

  • Experience on payment operations and/ or electronic payments, merchants, acquirers or electronic commerce,

  • Knowledge on products & services related to the electronic payments, issuer or acquiring business systems and processes.

  • Marketing and digital marketing knowledge

  • Ability to work independently and engage multiple levels of management in key decisions where required for the business.

  • Ability to identify key strategic issues and to generate and deliver creative and innovative solutions to problems and opportunities.

  • Ability to multi-task numerous projects concurrently.

  • Ability to manage & grow internal and external resources and cross functional relationships.

  • Extensive knowledge of Excel, Power Point, and Financial Systems.

  • Bilingual English and Spanish (proficient verbal and written).

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