Senior Director of Business Operations, Visa Consulting & Analytics (VCA)

  • Full-time
  • Job Family Group: Management

Company Description

Common Purpose, Uncommon Opportunity. Everyone at Visa works with one goal in mind – making sure that Visa is the best way to pay and be paid, for everyone everywhere. This is our global vision and the common purpose that unites the entire Visa team. As a global payments technology company, tech is at the heart of what we do: Our VisaNet network processes over 13,000 transactions per second for people and businesses around the world, enabling them to use digital currency instead of cash and checks. We are also global advocates for financial inclusion, working with partners around the world to help those who lack access to financial services join the global economy. Visa’s sponsorships, including the Olympics and FIFA™ World Cup, celebrate teamwork, diversity, and excellence throughout the world. If you have a passion to make a difference in the lives of people around the world, Visa offers an uncommon opportunity to build a strong, thriving career. Visa is fueled by our team of talented employees who continuously raise the bar on delivering the convenience and security of digital currency to people all over the world. Join our team and find out how Visa is everywhere you want to be.

“Visa will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of Article 49 of the San Francisco Police Code.”

Job Description

The Senior Director of Business Operations for Visa Consulting & Analytics will be entrusted with a broad portfolio of responsibilities helping Visa to accelerate the growth of its client-facing consulting and analytics services. He/she will be a key member of the VCA leadership team, working closely with VCA colleagues in the U.S. and worldwide. Additionally, he/she will collaborate closely with colleagues across Visa, including Finance, Sales, Client Support, and Technology. The position reports to the Global Head of VCA.

You will play a meaningful role in growing Visa’s consulting practice during a deeply dynamic period in the payments industry. Visa serves more than 16,000 financial institutions and is accepted at more than 44 million merchant locations in almost every country on Earth. Building the infrastructure to support a consulting practice with corresponding scale is the primary job of this role.

Job Description

  • You will design, develop, and lead the core infrastructure needed to grow Visa Consulting & Analytics (VCA). This includes, but is not limited to, people/talent, project management, financial tracking, reporting, client development, and knowledge management.
  • Lead a portfolio of projects of varied durations related to growing VCA’s practice and capabilities
  • You'll balance facilitation, influence, and leadership to drive execution across the global VCA teams
  • Develop frameworks that support the prioritization of strategic initiatives. Prioritize project activities and coordinate resources to achieve project goals
  • Identify, structure, and manage complex issues to prioritize and execute against opportunities

Qualifications


  • 10+ years of business experience; with experience either in payments, banking, or consulting.
  • Exceptional academic credentials, including a degree from a top tier institution. MBA or post graduate degree strongly preferred
  • Experience in or in-depth knowledge of financial services is strongly preferred, ideally with a deep understanding of cards and payments. Technology sector experience would also be desirable
  • Global or multi-national business experience is preferred
  • Do you have a proven track record of delivering high impact results working on projects in the areas of corporate strategy, growth initiatives and new market/segment/business strategies?

Additional Information

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of Article 49 of the San Francisco Police Code.


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