Common Purpose, Uncommon Opportunity. Everyone at Visa works with one goal in mind: making sure that Visa is the best way to pay and be paid, for everyone – everywhere. This is our global vision and the common purpose that unites the entire Visa team. As a global payments technology company, technology is at the heart of what we do. Our VisaNet network processes over 13,000 transactions per second for people and businesses around the world, enabling them to use digital currency instead of cash and checks. We are also global advocates for financial inclusion – working with partners around the world to help those who lack access to financial services join the global economy. Visa’s sponsorships, including the Olympics and FIFA™ World Cup, celebrate teamwork, diversity, and excellence throughout the world. If you have a passion to make a difference in the lives of people around the world, Visa offers an uncommon opportunity to build a strong, thriving career. Visa is fueled by our team of talented employees who continuously raise the bar on delivering the convenience and security of digital currency to people all over the world. Join our team and find out how Visa is everywhere you want to be!

The Client Solution Architect (CSA) has overall technical responsibility to ensure that CyberSource meets its client contractual obligations and aspirations to deliver innovative payment solutions, globally and at scale.

• As the client technical lead, the CSA partners with the Client Engagement Manager to translate clients’ business strategies and objectives into an overall solution approach and roadmap that is used to determine the solution and functionality that CyberSource can implement, on a committed timeline and budget.
• The CSA acts as the technical champion within CyberSource to advocate for their clients, while mindful and respectful of competing product development priorities and backlogs, in order to effectively manage client expectations and delivery timeline. Ensure the feasibility of solutions by mapping components to actual existing capabilities and assets.
• Provide thought leadership on all payments and commerce-related matters in order to develop a vision for specific areas of solution with an eye toward applicability across the greater client base.
• Collaborate with the Client-facing team, Client Engagement Manager, and Implementation Manager to own all technical payment related client deliverables, from inception to release.  Manage client evolution for new launches including further solution design, training and operational processes for solution launches where appropriate.
• Engage Product Managers, Sales Engineers, Developers, Product Support, Partners and External vendors on solution scoping and business case creation for all net new development.
• Design all payment flows, including data points and business processes working with Product Management and Partners to understand product gaps and timescales for delivery. This includes providing input into the creation and maintenance of client product documentation and client implementation plans.
• Drive coordination with core product teams to prioritize product changes and feature enhancements, identifying critical paths and risks.
• Participate in the ongoing solution prioritization process for new or proposed client and partner initiatives to create fact-based assessments of projects with supporting recommendations for Executive Leadership.
• Maintain a deep and sustained level of involvement in the internal and external testing of all product, solution, and feature releases, to ensure that all requirements and flows meet defined requirements and quality standards. Coordinate with the Client Engagement Manager to provide feedback to Product Management and Product Development teams.
• Maintain high level of expertise across CyberSource products and solutions with a detailed understanding and appreciation for overall strategic context, priorities, and revenue goals.
• Stay abreast of evolving payment technologies, innovations and strategic partners that may accelerate speed-to-market, or enhance our existing products and solutions.
• Initiate solution ideation and execution to drive the creation of new solutions with CyberSource solution owners and product managers, as well as 3rd-party technology providers. Turn ideas into proof of concepts, prototypes and technical artifacts to highlight our innovations, or to solicit client feedback on new product features or functionality.
  

Professional:

• Successful candidates should have a minimum of 8+ years of business experience within a top tier payment gateway and/or Merchant Acquiring Institution
• While a Bachelor’s degree is required, an MBA or equivalent is strongly preferred.

Technical:

• Advanced understanding of banking, payment card systems, payment methods and merchant acquiring and processing in the US, Europe and Asia.
• Detailed and demonstrated experience in ecommerce, mobile and point-of-sale technologies.
• Highly preferred to have an understanding of Fraud Management, PCI, Product Management and Marketing Principles.
• Sound knowledge of strategic planning and merchant acceptance business acumen.
• Current knowledge of emerging payment trends, players and competitive landscape.

Business:

• Negotiation skills with a track record of achieving results
• Strong analytical, quantitative, commercial, project management and interpersonal skills.
• Excellent written, verbal and presentation skills. Ability to synthesize information into key messages appropriate for the audience.
• Ability to inspire and lead high performing cross-functional teams who can envision and create innovative solutions that meet the needs of our global clients.
• Disciplined and tolerant of ambiguity, with the maturity and capability to interact and influence across multiple organizational levels, internal and external to CYBS and Visa.
• Ability to interact with senior management; strong communication and presentation skills.
  

All your information will be kept confidential according to EEO guidelines.