Common Purpose, Uncommon Opportunity. Everyone at Visa works with one goal in mind - making sure that Visa is the best way to pay and be paid, for everyone everywhere. This is our global vision and the common purpose that unites the entire Visa team. As a global payments technology company, tech is at the heart of what we do: Our VisaNet network processes over 13,000 transactions per second for people and businesses around the world, enabling them to use digital currency instead of cash and checks. We are also global advocates for financial inclusion, working with partners around the world to help those who lack access to financial services join the global economy. Visa's sponsorships, including the Olympics and FIFA World Cup, celebrate teamwork, diversity, and excellence throughout the world. If you have a passion to make a difference in the lives of people around the world, Visa offers an uncommon opportunity to build a strong, thriving career. Visa is fueled by our team of talented employees who continuously raise the bar on delivering the convenience and security of digital currency to people all over the world. Join our team and find out how Visa is everywhere you want to be.

The Sr. Director, Risk and Regulatory Governance (RRG) will be responsible for management of the Operational Risk Sub-Committee (an executive level governing body with oversight of operational risks at Visa), Policy Management and Regulatory Support for key markets outside the US.  The Sr. Director will play a leadership role on the team, and assist the Vice President with key department initiatives and ongoing efforts such as Goals and Performance Tracking, Metrics, Presentations and Reporting to Senior Management. In addition, the Sr. Director will provide guidance, coaching and mentoring to junior members on the team.

Description

Operational Risk Sub-Committee: The Sr. Director will provide end-to-end management of the governance process for the Operational Risk Sub-Committee in support of the fulfillment of the ORS charter responsibilities.  This entails: 

• Ensuring comprehensive and timely coverage of risk issues
• Proactive engagement with key stakeholders to provide the ORS with an early view into emerging risks
• Ensuring materials are at the right level of detail, and provide a clear and comprehensive summary of the key takeaways with a focus on risks, impacts and mitigation
• Working with presenters to prepare them for meetings
• Ensuring that follow-up actions requested by the Committees are addressed
• Developing and maintaining official records such as minutes of meetings 

In addition, the Sr. Director will support the VP with the setup of regional risk committees as needed.

Policy Management: The Sr. Director will ensure sound governance around Visa's corporate policies and policy lifecycle management.   This includes:

• Management of policy lifecycle for Visa's corporate policies (creation, reviews/approval, publication, retirement)
• Providing guidance on proposed/new policies
• Building policy awareness across Visa so Visa staff have an understanding of key policies and implications to their daily jobs, and are aware when there are changes to policies
• Benchmarking policy implementation by policy owners (supporting procedures,  training, change communication, exception tracking etc.) across Visa policies and developing plan to drive consistency and ensure minimum standards are met.

Regulatory Support:  The Sr. Director will work closely with the Vice President, RRG and Sr. Director of Latin America and the Caribbean (LAC) to build out a centralized infrastructure to manage emerging regulatory inquiries globally to ensure Visa meets regulatory requirements and expectations, ensure consistency across markets and minimize duplication of efforts across the enterprise. This will entail development of standardized content, process documentation and communication, tracking and reporting. In addition, the role will be responsible for cross-functional coordination to provide review/input for responses/submissions to regulators to fulfill requirements in supervisory regimes or at time of licensing.

In addition to the primary responsibility, the person in this role may be called on to support the team on other risk governance work streams as needed, such as the Corporate Risk Committee, Federal Financial Institutions Examination Council (FFIEC) exams, and Client Regulatory Support.

This position will report to the Vice President of Risk and Regulatory Governance, and will be based in Foster City.

• Bachelor’s Degree (or equivalent)
• 10+ years of relevant experience in one of the following functions: Corporate/Risk Governance, Risk Management, Compliance, Audit, Regulatory Management, Legal or related areas
• Experience preparing/reviewing/delivering executive level communications
• Experience in payments/banking or related segments, or alternately, good understanding of payments business and associated risks
• Experience with regulator management (direct or indirect)
• Proficient with Microsoft Power Point, Excel, Word and Outlook. Visio would be a plus.

Success Factors/Desired Attributes

• Positive, proactive and solution oriented – a problem solver who finds ways to overcome challenges and get things done
• Takes full ownership of assigned responsibilities
• Has initiative and driven to go beyond the minimum requirements, not a “check-the-box” mentality
• Exercises good judgment
• Organized and structured in thinking and approach to work
• Can juggle multiple assignments, but with a keen sense of priorities
• Has great attention to detail
• Excellent verbal and written communication skills – able to adapt and deliver for different audiences
• Works well with people of varying backgrounds, expertise levels and personalities
• Builds and maintains strong cross-functional partnerships
• Can perform under pressure
• Able to coach/guide/train junior members of the team
• Balance of strategic thinking and execution
• A team player

All your information will be kept confidential according to EEO guidelines.