Visa Consulting & Analytics Manager
- Full-time
- Job Family Group: Sales and Business Development
Company Description
Everyone at Visa works with one goal in mind – making sure
that Visa is the best way to pay and be paid, for everyone everywhere. This is
our global vision and the common purpose that unites the entire Visa team. As a
global payments technology company, tech is at the heart of what we do: Our
VisaNet network processes over 65,000 transactions per second for people and
businesses around the world, enabling them to use digital currency instead of
cash and checks. We are also global advocates for financial inclusion, working
with partners around the world to help those who lack access to financial services join the global economy.
Visa’s sponsorships, including the Olympics and FIFA™ World Cup, celebrate teamwork, diversity, and
excellence throughout the world. If you have a passion to make a difference in the
lives of people around the world, Visa offers an uncommon opportunity to build
a strong, thriving career. Visa is fuelled by our team of talented employees
who continuously raise the bar on delivering the convenience and security of
digital currency to people all over the world. Join our team and find out how
Visa is everywhere you want to be.
Job Description
Position Summary
The Visa Consulting and Analytics manager
will deliver consulting support and projects to VISA's key clients across the
relevant markets. The main objective of the role is to help deepen client
relationships and optimize client performance by helping them develop/enhance
customer value proposition, develop campaigns and strategies recommended by
Visa in the areas of customer lifecycle management and new product development
and launches
Principal Responsibilities/Key
Results Area
Using VISA and external data to analyze
client needs across the focus markets and identify opportunities for consulting
assignments with VISA’s key clients.Deliver Consulting projects. Resolve
complex strategic problems. Synthesize and manage complex project structures
when required. Manage, facilitate and implement consulting services and meet
client's business targets (assignment objectives, project scope, budget,
paperwork, external consultants' supervision and project delivery). Work
closely with other VISA groups, including Product, Marketing etc., to ensure a
seamless Consulting experience in the countries of focus.Work on client site to design and
project manage the implementation of marketing campaigns, value propositions
and prepaid & credit productsDevelop and deliver client training
programs and impart best practices knowledge sharing to VISA clients.Where appropriate, work with
designated practice areas globally to incorporate best practice, source
analytical or other services and leverage global consulting solutions.Where appropriate, manage a network
of external Consultants for projects that require external support and:Maintain
excellent liaison and supervision of external consultants' deliveries.Assist
in selecting, recruiting, inducting and training external consulting firms.Work
with other teams and external consultants to develop new and improved tools and
techniques for future consulting activities.
Liaise with VISA functional teams
(Finance, Audit, Legal, Tax, Sourcing) to define and implement processes to
optimize the daily engagement of vendors and the relationships with clients.
Qualifications
Key Competencies
Bachelor's degree or equivalent.
Master’s degree preferred.At least seven years of solid
experience in the following areas: value proposition design, product
development and launch, portfolio and P&L management in the credit and
prepaid spaceExperience should be gained within a
top-tier bank or the financial services practice of a top-tier consulting firm.
A combination of regional and global experience strongly desired.Deep consulting skills and client
engagement capabilities. Advanced client contact and presentation skills.
Credibility with clients and working teams and diplomatic skills to extract
desired outcomes. Comfortable interacting with and presenting to senior management
of clients and VISA.Highly analytical with advanced PowerPoint
skills and Excel skills.Fluent communicator.
Results driven, flexible and both
internally and externally customer focused.Self-motivated and able to use own
initiative with limited direction.Strong teamwork and collaboration
skills with the ability to work effectively with inter-disciplinary groups.Ability to work in a multi-cultural
environment.Fluency in English mandatory.