Common Purpose, Uncommon Opportunity. Everyone at Visa works with one goal in mind – making sure that Visa is the best way to pay and be paid, for everyone everywhere. This is our global vision and the common purpose that unites the entire Visa team. As a global payments technology company, tech is at the heart of what we do: Our VisaNet network processes over 13,000 transactions per second for people and businesses around the world, enabling them to use digital currency instead of cash and checks. We are also global advocates for financial inclusion, working with partners around the world to help those who lack access to financial services join the global economy. Visa’s sponsorships, including the Olympics and FIFA™ World Cup, celebrate teamwork, diversity, and excellence throughout the world. If you have a passion to make a difference in the lives of people around the world, Visa offers an uncommon opportunity to build a strong, thriving career. Visa is fueled by our team of talented employees who continuously raise the bar on delivering the convenience and security of digital currency to people all over the world. Join our team and find out how Visa is everywhere you want to be

The Analyst position will be a member of Global Interchange & Pricing Team, which is responsible for the development and support of interchange programs for Visa’s business globally.

This in an individual contributor role responsible for working on projects of low-to-moderate complexity. The ideal candidate will be an analytical, structured thinker, a creative problem solver, with the ability to synthesize and communicate findings to different audiences. The position will be based in Foster City, California with some travel expected.

Responsibilities:

• Configure and support in the implementation and activation of special interchange fee programs
• Develop/maintain Interchange User´s Guides
• Maintain group databases, group forms/templates and internal process flows. 
• Maintain internal training material
• Provide first level support to internal and external customers around fee programs criteria and interchange processing logic
• Support on interchange compliance program activities to ensure clients are qualifying for the correct interchange rates
• Manage assignments that are diverse in scope, and search out appropriate courses of action
• Work with cross-functional local and global teams effectively
• Stay current with industry and client trends and maintain a working knowledge of Visa Interchange programs globally

• Bachelor’s Degree in Computer Science, Management Information Systems, Analytics  or related discipline preferred
• 2+ years of industry experience ideally in a customer support role in financial services, payment card, software or information services
• Proficient in the use of Microsoft Office tools (Word, Excel, PowerPoint, Visio)
• SQL, Microstrategy tools experience is a plus
• Experience in card processing is a plus
• Strong technical aptitude with the ability to absorb technical information and apply it to business solutions
• Strong troubleshooting/debugging skills
• Analytical and problem solving skills, with attention to detail
• Ability to multi-task, continually re-prioritize cases and work under pressure
• Must be able to manage multiple service requests with strict time limits on an ongoing basis
• Ability to work well with cross-regional Visa stakeholders at both senior and junior levels
• Strong verbal, written, presentation and interpersonal skills are required

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of Article 49 of the San Francisco Police Code.

All your information will be kept confidential according to EEO guidelines.

There will be no available relocation or immigration sponsorship available.