Network Support Engineer - REF7885P

  • Full-time
  • Job Family Group: Technology and Operations

Company Description

Common Purpose, Uncommon Opportunity. Everyone at Visa works with one goal in mind – making sure that Visa is the best way to pay and be paid, for everyone everywhere. This is our global vision and the common purpose that unites the entire Visa team. As a global payments technology company, tech is at the heart of what we do: Our VisaNet network processes over 13,000 transactions per second for people and businesses around the world, enabling them to use digital currency instead of cash and checks. We are also global advocates for financial inclusion, working with partners around the world to help those who lack access to financial services join the global economy. Visa’s sponsorships, including the Olympics and FIFA™ World Cup, celebrate teamwork, diversity, and excellence throughout the world. If you have a passion to make a difference in the lives of people around the world, Visa offers an uncommon opportunity to build a strong, thriving career. Visa is fueled by our team of talented employees who continuously raise the bar on delivering the convenience and security of digital currency to people all over the world. Join our team and find out how Visa is everywhere you want to be.


Job Description

• Work with a geographically diverse set of technical teams to design and implement telecommunications solutions for Commercial client network connectivity for Visa’s issuer/banks and merchant/acquirers

• Serve as liaison between Visa’s Global Network Engineering team and Visa’s Client Services (account teams) regarding technical design requirements and circuit delivery status

• Manage end-to-end circuit provisioning process with the telecommunications carriers, including the project management of service delivery

• Responsible for assuring quality, timeliness, best-cost, and path diversity for all sites

• Serve as an internal consultant within the Network Engineering and Operations organization to collaborate with engineers and architects to analyze opportunities to improve network availability, service delivery timelines, and cost across the WAN


Qualifications

• 1-3 years experience in infrastructure/network environments and designing, planning, documenting, and implementing networks using latest technology

• Solid understanding of network WAN technologies (MPLS, Ethernet, TDM) and have experience with the telco circuit provisioning process and service delivery life-cycle

• The ideal candidate will have extensive experience working for/with telecommunications carriers in a circuit design/delivery role

• Strong project management skills (PMP is a plus)

• Solid engineering knowledge of network hardware, specifically Cisco routers and switches, with a strong focus on data center technology 

• Understanding of TCP/IP network protocols, including common application  protocols

• Experience in high-availability networks in load-balanced, n-tier application environments

• CCNA or CCNP Routing and Switching certification preferred

• ITIL certification preferred

• Self-sufficient with the ability to make engineering decisions within the documented configuration requirements and control processes

• This position will need to be able to communicate and work effectively with implementation teams, customer relations, and internal/external customers to engineer solutions to meet the needs of all stakeholders

• Advanced process orientation and exhibited planning, organizational, and problem solving skills

• Strong interpersonal, facilitation, and leadership skills along with effective communication (both written and verbal in English) skills

Additional Information

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of Article 49 of the San Francisco Police Code.

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