Senior Business Optimization Manager

  • Miami, FL, USA
  • Full-time

Company Description

About Visa:

Common Purpose, Uncommon Opportunity. Everyone at Visa works with one goal in mind – making sure that Visa is the best way to pay and be paid, for everyone everywhere. This is our global vision and the common purpose that unites the entire Visa team. As a global payments technology company, tech is at the heart of what we do. CyberSource, a Visa company, has been and continues to be a pioneer within the e-Commerce Payment Management world. Our VisaNet network is capable of handling over 65,000 transaction messages per second for people and businesses around the world, enabling them to use digital currency instead of cash and checks.

We are also global advocates for financial inclusion, working with partners around the world to help those who lack access to financial services join the global economy. Visa’s sponsorships, including the Olympics and FIFA™ World Cup, celebrate teamwork, diversity, and excellence throughout the world. If you have a passion to make a difference in the lives of people around the world, Visa offers an uncommon opportunity to build a strong, thriving career. Visa is fueled by our team of talented employees who continuously raise the bar on delivering the convenience and security of digital currency to people all over the world. Join our team and find out how Visa is everywhere you want to be.

“Visa will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of Article 49 of the San Francisco Police Code.”

Job Description

The Global Business Optimization team has a simple mission: we turn massive amounts of data into actionable insights that drive business value.  Our analytic consultants and data analysts work with Visa’s clients and staff to improve portfolio performance, program profitability and cardholder experiences.  By coupling in-depth analysis of cardholder behavior with Visa’s world-class products, digital offerings and marketing capabilities, we ensure our clients’ programs operate at their peak potential and that cardholders have seamless commerce experiences in both the physical and digital world. 

As part of the Global Business Optimization organization, the Senior Business Optimization Analyst will help to deliver this vision to our clients.  In this role, you will use strong analytical skills, contextual business sense and a creative flair to solve real world business challenges for Visa issuing banks, acquirers and merchants.

Responsibilities

This role is an Individual Contributor role in which derives analytic insights on client performance and helps to deliver findings from those analyses to external and internal stakeholders.  Prior to completing an analysis, this role will formulate and source the necessary datasets from internal tools and platforms, rendering insights in compelling presentations and visualizations. 

Specific activities may include:

  • Create and present analytic deliverables to external Visa clients, colleagues in the analytics team, and other internal stakeholders with varying degrees of analytical and technical expertise
  • Get to an understanding of root problems, define analytical objectives and formalize data requirements for various types of analyses.
  • Combine and analyze disparate data sources and derive insights in a Big Data environment
  • Proactively facilitate the overall analytic delivery strategy for the organization
  • Compare client performance against industry best practices with a shrewd eye toward identifying performance and/or profitability improvement opportunity
  • Develop presentations of complex data and content for clients in an accurate, understandable, and engaging manner

Qualifications

  • A minimum of 5-7 years’ experience working in data analysis and/or insight delivery with a proven record of creating business value from data
  • A 4 year college degree in a quantitative field
  • High level of proficiency manipulating data from a variety of sources - Big data skills (Hadoop, Hive, Spark) and/or SQL skills required
  • Experience visualizing data with tools like Tableau is a plus; advanced Tableau skills are highly desirable
  • Strong verbal, written, and interpersonal skills are required
  • Must be proficient in all MS Office applications with advanced Excel spreadsheet skills 
  • Visa experience or knowledge of the payments industry is a plus
  • MUST speak fluent English and Portuguese, Spanish is a Plus

Additional Information

All your information will be kept confidential according to EEO guidelines.

“Visa will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of Article 49 of the San Francisco Police Code.”

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