Common Purpose, Uncommon Opportunity. Everyone at Visa works with one goal in mind – making sure that Visa is the best way to pay and be paid, for everyone everywhere. This is our global vision and the common purpose that unites the entire Visa team. As a global payments technology company, tech is at the heart of what we do: Our VisaNet network processes over 13,000 transactions per second for people and businesses around the world, enabling them to use digital currency instead of cash and checks. We are also global advocates for financial inclusion, working with partners around the world to help those who lack access to financial services join the global economy. Visa’s sponsorships, including the Olympics and FIFA™ World Cup, celebrate teamwork, diversity, and excellence throughout the world. If you have a passion to make a difference in the lives of people around the world, Visa offers an uncommon opportunity to build a strong, thriving career. Visa is fueled by our team of talented employees who continuously raise the bar on delivering the convenience and security of digital currency to people all over the world. Join our team and find out how Visa is everywhere you want to be.

Role: Visa University Singapore: Campus Coordinator

Imagine yourself as part of a team that is transforming the learning culture of Visa. Over the last three years, Visa University has built a digital learning campus, accessible by over 14,000 global employees, and two physical learning campus’ in Singapore and Foster City… and we’re still only just getting started. We are an organization that learns and keeps evolving the learning culture at Visa. You can play a key role in ensuring our learners have an exceptional experience when they visit the Singapore campus.

This role affords you with a unique opportunity to be part of a team that introduces some of the most highly visible initiatives inside one of the world’s most valuable brands.  The opportunity will allow you to be creative, work independently, take ownership and make an impact.

ABOUT US – Visa University:

• Visa University is an integral part of life at Visa where every employee, regardless of level and location, has access to a wealth of learning resources to grow themselves as well as their impact within the organization

• We are a start-up within an established, global organization

• Our two physical learning campuses encompass state of the art learning technologies with modern aesthetics and informal collaboration spaces

• We are a team of learning experts in our respective disciplines, but more importantly, we strive to harness our collective expertise in the most effective way for the benefit of learners

• We combine rigor, data and subject matter expertise with intuition and common sense of what will be most effective for the business. We like to prototype, launch and evaluate. We are comfortable learning from our mistakes.

IF YOU LIKE WHAT YOU SEE SO FAR AND THINK THAT COULD BE INTERESTING – KEEP READING. YOU ARE ALMOST THERE.

KEY RESPONSIBILITIES (not an exhaustive list) – under the guidance of Senior Director, Visa University Singapore and AP/CEMEA Learning Leader, you will:

• Manage the day-to-day operations of the Visa University Singapore campus including:

• Welcome all guests as they enter the VU Singapore campus, and support all students and facilitators during their entire stay to ensure an exceptional learning experience

• Engage students and guests during their time at the VU Singapore campus:

  • Support formal learning experiences by ensuring student and facilitator materials are ordered and stocked for each class

  • Design and support the execution of informal social, networking and learning events to promote interaction among all guests at the VU Singapore campus; additionally, create opportunities for students to design and implement additional informal collaboration opportunities with their fellow students

  • Partner with caterers to provide exceptional meal and break service; optimize food service procedures and processes

  • Leverage and maintain learning technology tools

  • Establish processes for development and deployment of digital signage and screen content

  • Design and implement processes for functional leaders and students to record stories on video for use in class and/or promotional purposes

• Establish and maintain VU guest exit processes, including implementation of post-course learning history and evaluations

• Support the budgeting, monitoring and analysis of VU campus and program expenses

• Support measurement and reporting on key metrics including enrollment, attendance, evaluation and campus utilization

• Continually research, identify, and apply emergent approaches for implementation of exceptional learning experiences

• Create a learning environment that boosts employee performance and happiness

Your mindset and attitude is most important to us! However, if you also have the following skills and experiences, you would be a strong candidate for the role: 

• Ideally, we would like you to have a University degree – if you have found other ways to grow and learn, personally and professionally, then we are open to this too!

• You understand what it takes to create a great learning experience in a corporate university campus and are able to think from the perspective of the student

• Demonstrate experience coordinating learning programs and events; ability to manage multiple learning events simultaneously

• Ability to creatively arrange and regularly enhance the campus environment

• Experience with classroom technologies such as video conferencing (required), mobile devices in the classroom (preferred), and virtual reality equipment (preferred)  

• Exceptional technical trouble-shooting skills

• Experience with Learning Management Systems (LMS) 

• Ability to integrate and analyze employee and learning-related data and make recommendations to improve efficiency and effectiveness

• Project management skills and detail orientation

• Poise at engaging and developing collaborative, productive relationships with students, business and key stakeholders alike

• If you don’t have direct experience in Learning & Development, we would like you to have a background in other industries that strive for exceptional customer experience, such as hospitality and event management

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of Article 49 of the San Francisco Police Code.

All your information will be kept confidential according to EEO guidelines.