Common Purpose, Uncommon Opportunity. Everyone at Visa works with one goal in mind – making sure that Visa is the best way to pay and be paid, for everyone everywhere. This is our global vision and the common purpose that unites the entire Visa team. As a global payments technology company, tech is at the heart of what we do: Our VisaNet network processes over 13,000 transactions per second for people and businesses around the world, enabling them to use digital currency instead of cash and checks. We are also global advocates for financial inclusion, working with partners around the world to help those who lack access to financial services join the global economy. Visa’s sponsorships, including the Olympics and FIFA™ World Cup, celebrate teamwork, diversity, and excellence throughout the world. If you have a passion to make a difference in the lives of people around the world, Visa offers an uncommon opportunity to build a strong, thriving career. Visa is fueled by our team of talented employees who continuously raise the bar on delivering the convenience and security of digital currency to people all over the world. Join our team and find out how Visa is everywhere you want to be.

“Visa will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of Article 49 of the San Francisco Police Code.”

The Senior Computer Operator is responsible the operation of the Visa TPF/VIP Authorization system in a multi-datacenter and multi-processing environment. They are responsible for first level problem determination and recovery of the VIP Applications, Operating System, services and customer related issues.

Responsibilities:

• Monitoring and operation of the Visa VIP Authorization system in a multi-datacenter and
  multi-processing environment. They are responsible for first level problem
  determination and recovery of VIP application, operating system and hardware
  failures.

• Must be able to react to situations requiring VIP services to be switched to backup
  services.

• Escalate and coordinate problem situations with the appropriate management, support
  groups and service partners when needed.

• Works closely with service partners such as VIP Coverage, Batch Processing Support,
  Clearing and Settlement Coverage and Service Desk to ensure all VIP related
  services are operational and not causing member impact.

• Train and mentor junior TPF Computer Operators.

• Participate in all VIP Operations related daily briefings and turnovers.

• Ensures processes and procedures are followed and are documented.

• Minimum of 5 years experience as a TPF Computer Operator in a large datacenter
  environment with strong technical background in all TPF related hardware,
  software and utilities in a multi-processing Tightly Coupled/Loosely Coupled
  environment.

• Experience with the Visa/Inovant VIP Applications and Services preferred.

• Experience with the following: TCP/IP, Remedy, MVS, VM, Windows and related applications.

• Experience and/or exposure to automation tools and programming languages.

• Strong written and verbal communication skills, analytical and problem determination
  skills and customer relations skills.

• Ability to work day or night shifts in a 7x24x356 environment.