Business Analyst, Technology Planning & Business Operations

  • Foster City, CA, USA
  • Full-time

Company Description

Company Overview:

Visa Inc. is a global payments technology company that connects consumers, businesses, financial institutions and governments in more than 200 countries and territories, enabling them to use digital currency instead of cash and checks.

Visa does not issue cards, extend credit or set rates and fees for consumers. Visa’s innovations enable its bank customers to offer consumers choices: Pay now with debit, ahead of time with prepaid or later with credit products. From the world’s major cities to remote areas without banks, people are increasingly relying on digital currency along with mobile technology to use their money anytime, make purchases online, transfer funds and access basic financial services. All of which makes their lives easier and helps grow economies.

Behind the Visa brand are our talented employees who continuously raise the bar with innovative solutions and products that deliver the convenience and security of digital currency to more people all over the world.

Department Overview:

The Technology Planning & Business Operations organization provides key strategic planning & business operations oversight and integration across the Technology organization.  This includes driving investment planning & budgeting, project & portfolio management, workforce planning activities, strategic initiative program management, and communications activities. The team is focused on improving efficiencies, transparency, consistency and collaboration within the Technology organization and other key cross-functional stakeholders

Job Description

Job Purpose:

The Analyst position will be responsible for driving forward several Technology Planning & Business Operations activities. This will include leading Technology workforce planning activities as well as supporting program management of strategic initiatives, management of the organization’s financial forecast, and driving ad-hoc business management analysis. This position interacts with many cross-functional stakeholders, including various Technology teams, Finance, Human Resources, and other functions. This position will report to the Sr. Director of Technology Strategic Initiatives.


  • Lead Technology workforce planning activities including:

    • Manage and maintain the overall strategic resourcing plan for the Technology & Operations organization

    • Produce monthly reporting, analytics and dashboards to track the performance against the strategic resourcing plan

    • Partner with workforce planning leads in each Technology functional area, as well as Finance and Human Resources to effectively execute on the workforce strategy

    • Support various Technology Diversity & Inclusion initiatives

  • Manage the Technology Planning & Business Operations financial budget including partnering with leadership & Finance to accurately forecast and track expenses for the organization

  • Develop detailed financial models and business updates to drive the proactive management of strategic programs

  • Provide ad hoc support for other business management activities as needed


  • Bachelor’s degree in Finance, Business Administration, Economics, or a related major

  • 1-3 years of experience in financial analysis, business operations, management consulting, or a related industry

  • Solid analytical and problem-solving skills; prior financial budget and modeling experience preferred

  • Strong verbal and written communication skills, attention to detail and interpersonal skills

  • Ability to work independently with strong time management and ability to execute on multiple concurrent deliverables

  • Proficiency in the use of Microsoft Office tools (specifically Word and Excel, Access is a plus)

  • Prior experience working with reporting & data visualization systems such as SQL, Access, Tableau, etc.

Additional Information

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