Digital Transformation Manager

  • Full-time
  • Job Family Group: Product Development

Company Description

Common Purpose, Uncommon Opportunity. Everyone at Visa works with one goal in mind – making sure that Visa is the best way to pay and be paid, for everyone everywhere. This is our global vision and the common purpose that unites the entire Visa team. As a global payments technology company, tech is at the heart of what we do: Our VisaNet network processes over 13,000 transactions per second for people and businesses around the world, enabling them to use digital currency instead of cash and checks. We are also global advocates for financial inclusion, working with partners around the world to help those who lack access to financial services join the global economy. Visa's sponsorships, including the Olympics and FIFA™ World Cup, celebrate teamwork, diversity, and excellence throughout the world. If you have a passion to make a difference in the lives of people around the world, Visa offers an uncommon opportunity to build a strong, thriving career. Visa is fueled by our team of talented employees who continuously raise the bar on delivering the convenience and security of digital currency to people all over the world. Join our team and find out how Visa is everywhere you want to be.

Job Description

Visa Token Services is product Platform that will establishing the infrastructure for innovation in the payment system. As a Digital Transformation Manager, this position will work closely with various teams across Visa to successfully launch, commercialize and scale our business in new marketplace. The Position will allow translating local needs into business and technical requirements for digital solutions and capabilities. The role requires a broad range of skills – familiarity with digital payment technologies and the ability to identify opportunities:

  • The primary responsibility will be the deployment of VTS (Visa Token Service) to structure projects and/or programs including Google, Samsung, Apple, Netflix and other uses cases.

  • Responsible for project management of the projects to launch new payment methods, using Tokenization Define and track project milestones.

  • Provide project status reports. Oversee scope to ensure achieved commitments within agreed on time, cost, and quality parameters.

  • Represent the project in various project update meetings and be part of the clients meeting to guide them during the process. Responsible for early identification of issues, determining potential resolutions, communicating status, tracking and resolving them in a timely manner.

  • The position will include providing digital enablement and implementation support.

Key Responsibilities

  • Key contributor in Mexico Digital Transformation team, the position will drive:
    • Support implementation efforts for Visa Token Service and related use cases such as NFC proximity payments and in-app payments for third party wallets, issuer wallets, Card on File (COF), QR Codes, etc.

    • Secondarily support digital enablement across a number of technologies: EMV chip, Contactless, Authentication services including 3D Secure, Toll Payments, Transit, New Form Factors, etc.

    • Coordinate follow-up to proof of concept projects and pilots in order to document lessons learned and feedback results into the development process in line with Visa’s Methodology.

    • Coordinate work across Visa’s internal teams such as Product, Merchants Sales, Marketing, Design, Sales, Operations, CSS, and Legal to manage market deployments
    • Identify current market technology trends relevant to the development of new digital platforms and gain knowledge on selected technologies, in order to develop, communicate, and implement business solutions aligned with global and regional strategy.

    • Translate technology knowledge on relevant technologies into technical requirements to be used for the development of specifications for business solutions, products or services for subsequent development and market testing.

    • Technical Liaison with external technical providers, vendors and Token Service Provider (TSP) partners and internal Operations and Systems departments, technical requirements preparation.

    • Develop knowledge transfer and training programs for Clients and Business Development teams including educational materials and evaluation exercises. Assure that product information is updated in all channels and for all audiences.

    • Work with providers/suppliers to originate solutions that optimize product functionality, pricing and competitive advantage and implementation support materials.

    • Prepare and facilitate a comprehensive post implementation review, and lessons learned after major installations

Qualifications

Education: Bachelor Degree in Computer Science or Engineering (Industrial, Systems, Computing, Electrical or Telecommunications) or related field

Years Experience: 10+

Skills

  • Professional/Technical/Business
    • Experience in Chip and Contactless technologies

    • Knowledge of Digital Payments

    • Visa and financial/payment industry knowledge

    • Technical background and hands-on experience

    • Product Development or Project Management experience

    • Proficiency in Spanish and English (spoken and written)

    • EMV Tokenization standard

    • Excellent communication skills, including verbal, written and presentation necessary

    • Project management in high-tech industry or consulting services

    • Experience handling service provider relationships

    • Experience incorporating technology into real business applications

    • Experience preparing comprehensive competitive analysis

    • Experience in product development

    • Experience in a range of functions including strategy, marketing

Additional Information

All your information will be kept confidential according to EEO guidelines.

Privacy Policy