Visa Inc. is a global payments technology company that connects consumers, businesses, financial institutions and governments in more than 200 countries and territories, enabling them to use digital currency instead of cash and checks.

Visa Consulting & Analytics (VCA), is a global team of industry experts in strategy, marketing, operations, risk and fraud consulting, with decades of experience in the payments industry. Our VCA teams offers:

• Consulting services customized to the needs of Visa clients' business objectives and strategy
• Business and economic insights and perspectives that impact business and investment decisions
• Self-service digital solutions Visa clients can leverage to improve performance in product, marketing and operations
• Proven data-driven marketing strategies to increase clients’ ROI

Visa Consulting & Analytics (VCA) team is looking for an individual to join our consulting practice and play a key role developing and delivering consulting projects and solutions for Visa’s merchant clients in Brazil. The potential candidate will be based in São Paulo developing and implementing projects and solutions for merchants.

Potential engagements could include assessment of value proposition for merchants, merchant business diagnostics and benchmarks for most important KPI’s, merchant analytics, marketing programs, development of new products with implementation roadmaps, optimizing client customer servicing processes, among others.

Specific responsibilities include:

• Create recommendations to drive new customers for the merchants
• Optimize merchant loyalty program for clients
• Benchmarking and KPI´s to help merchant sales process enhancements
• Establish a customer journey framework for specific merchant categories
• Collaborate in consulting initiatives and contribute to closing engagement by identifying potential opportunities with clients
• Develop frameworks, approaches, solutions and recommendations that effectively and efficiently address the most impactful opportunities and challenges.
• Produce insights and analyses to improve client performance, drive understanding of client issues and provide strategic guidance for client priorities across the payment P&L

• Ability to effectively manipulate and analyze large data sets (industry and Visa) to determine meanings insights and recommendations for clients

• Build new solutions, toolkits, best practice documents and consulting approach that can be applied across VCA practice

Incumbents applying for the role should be motivated, analytic individuals who will deliver strategic thought leadership, problem diagnostics and high impact solutions to support the client’s growth and performance. Candidates must be able to develop enduring, strategic relationships with clients and across the Visa organization.

Qualifications:

• Bachelor's degree required, ideally in quantitative field (e.g. engineering, mathematics, science) and/or business administration.
• MBA preferred

• +8 years of relevant industry experience in a leading commercial brand or management consulting (with relevant industry experience in retail/financial services/payment), or retail banking/cards management experience
• Substantial problem solving ability with strategic focus on impacting ROI
• Strong analytical skills, with demonstrated intellectual and analytical rigor
• Self-motivated, results oriented individual with the ability to handle numerous projects concurrently
• Multi-functional project management and strategy development skills; ability to manage deliverables - and to coordinate, collaborate, and demonstrate results to other Visa divisions, financial institutions, merchants, and potential alliance partners
• Excellent communication, story-telling and presentation skills
• Team player

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of Article 49 of the San Francisco Police Code.

All your information will be kept confidential according to EEO guidelines.