Common Purpose, Uncommon Opportunity. Everyone at Visa works with one goal in mind—making sure that Visa is the best way to pay and be paid, for everyone everywhere. This is our global vision and the common purpose that unites the entire Visa team. As a global payments technology company, tech is at the heart of what we do: Our VisaNet network processes over 13,000 transactions per second for people and businesses around the world, enabling them to use digital currency instead of cash and checks. We are also global advocates for financial inclusion, working with partners around the world to help those who lack access to financial services join the global economy. Visa’s sponsorships, including the Olympics and FIFA™ World Cup, celebrate teamwork, diversity, and excellence throughout the world. If you have a passion to make a difference in the lives of people around the world, Visa offers an uncommon opportunity to build a strong, thriving career. Visa is fueled by our team of talented employees who continuously raise the bar on delivering the convenience and security of digital currency to people all over the world. Join our team and find out how Visa is everywhere you want to be.

The Corporate Communications Content Team is seeking an experienced and passionate Content Writer and Strategist to help execute the vision of its editorial-style brand storytelling. Our best-in-class multimedia content supports Visa’s communications initiatives as well as its reputational and business goals in partnership with the Visa Communications team. Our primary platforms for publishing and promotion are our owned channels including Visa.com, Visa’s corporate LinkedIn page and @VisaNews Twitter, as well as occasional sponsored content projects in partnership with publishers.

This position reports to the Corporate Communications Head of Content and works closely with the Content Team’s art director and director of video content strategy.

The ideal candidate is a seasoned writer and content strategist with the ability to generate ideas for compelling content that reflects Visa's messaging and business goals. The candidate must project-manage a variety of ambitious projects simultaneously with grace. The candidate will collaborate closely with internal stakeholders to create compelling stories that align with Visa Communications initiatives in the areas of innovation, security, employer brand and sponsorship (Olympic Games, FIFA and NFL), that target consumer or media/B2B audiences, depending on the objective. The Content Writer develops the content plan for each initiative as well as the execution of each content plan, using agency support where necessary, and moves projects forward through approvals and final publication.

The Content Writer must have expertise in owning content agency and executive relationships and must be tech-savvy enough to manage brand publishing workflows and tools.

This position is split between Visa’s San Francisco and Foster City, where the team has a video/audio studio.

RESPONSIBILITIES & ACTIVITIES:

• Execute a comprehensive content strategy that helps to build brand affinity, establishes Visa as an innovative thought leader in the payments technology space and drives traffic and engagement

• Partner with internal communications stakeholders to develop compelling content that will support their messaging and strategic business goals as well as maximize performance on our owned channels

• Write news articles, executive blogs and documentary-style scripts in engaging, jargon-free language for both consumer and B2B audiences, translating complex technology concepts and processes into layperson terms for external audiences

• Interview video subjects and cull transcripts for various uses

• Manage agency and freelancer relationships and ensure all content conforms with Visa’s voice and brand standards (including AP style guidelines)

•  Manage editorial calendar and lead cross-departmental meetings among Visa’s content creators

• Fact-check and comply with legal standards for commercial speech as well as SAG where applicable

• Keep pace with ever-evolving content marketing best practices and innovations and make ongoing process improvement, software, agency and creative resource recommendations to ensure the highest quality work product.

• Journalism background a plus, including reporting and editing

• 5+ years in corporate brand journalism or content strategy

• High level of creativity in designing content that inspires, engages, informs and motivates

• Passion for technology and storytelling

• Highly proficient in project management; understanding of brand publishing platforms such as NewsCred

• Excellent organizational skills

• Excellent communications skills

WE’D LOVE TO HEAR FROM YOU IF:

• You're a passionate leader who values and fosters collaborative, cohesive teams. with...

• Excellent oral and written communication skills

• Strong analytical problem-solving and decision-making skills

• Excellent ability to manage client expectations

• Maintains composure under pressure

• Experience managing agency relationships and vendors

• Ability to work well under pressure, achieve results in a fast-paced dynamic environment, and thrive under short deadlines

• Organizational savvy: Ability to collaborate and get results within a complex organization

• “Hands-on” orientation—willingness to roll up sleeves and get the work done

• Ability to translate complex technology concepts and processes into payperson terms for external audiences

• Experience working with international teams is preferred

• Willingness to embrace a dynamic and diverse schedule, including some travel (limited) mostly in the U.S. but occasionally internationally.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of Article 49 of the San Francisco Police Code.   All your information will be kept confidential according to EEO guidelines.