The Visa Commerce Solutions group – which includes Visa Commerce Network, Visa Advertising Solutions, Visa Offers Platform, and Visa Loyalty Platform Services – uses Visa’s highly valuable data and technology to drive commerce for merchants across the globe. Through the Visa Commerce Network, consumers earn rewards like Uber credits for shopping or dining at their favorite merchants. Other platforms, such as Visa Advertising Solutions, utilize Visa’s data to provide valuable insights and targeting capabilities for merchants based on consumer spend behavior, while the Visa Offers Platform and Visa Loyalty Platform Services power the backend of some of your favorite card-linked offer programs throughout the world.

As a Senior Technical Account Manager, you’ll be responsible for implementing the latest iteration of Visa Commerce Solution products and driving value to Visa’s merchants/partners. You will lead the end-to-end integration, execution, and ongoing support of our Visa Commerce Network and Visa Offers Platform across our top strategic partners.  We are looking for a self-starter with demonstrated success dealing with complex deals, while also operating in a high-growth environment, and solving problems with limited oversight.

• Develop an expert understanding of the Visa Commerce Solutions product offering
• Support Visa Commerce Solutions monetization strategies and advertising/card-linked promotions.
• Daily program management including, but not limited to: performing detailed quantitative analysis and determining strategic growth opportunities for both new and existing clients.
• Perform business analytics and performance monitoring of live merchants and partners 
• Lead product design discussion both internally and externally
• Support and guide partners through technical integrations.
• Act as the single point of contact for VCS most strategic merchant and partner accounts 
• Collaborate with your colleagues across business functions to find solutions on complex, strategic problems affecting our merchant partners and their customers.

• Minimum of 4 years business experience with 3 years of client-facing professional services and/or project/program management.
• BS/BA required.
• Exceptional written and verbal communication skills with the ability to establish effective relationships with levels including executive management.
• Ability to communicate effectively and confidently, and work well in cross-functional teams.
• Proven ability to implement strategic initiatives with efficiency, professionalism and with demonstrated trouble shooting/problem solving skills   
• Detail-oriented and diligent worker, with strong anlytical skills.
• Strong time management skills, ability to prioritize tasks in fast-paced environment.
• Excellent professional communication skills.
• Candidate must be a self-starter and have a disposition to work independently with a commitment to detail in an organized manner 
• Able to jump into projects outside of your comfort zone at a moment’s notice.
• Proficiency in Microsoft applications (Word, Excel and PowerPoint).
• Familiarity with/expertise in desktop, mobile, and web applications.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of Article 49 of the San Francisco Police Code.

All your information will be kept confidential according to EEO guidelines.