Senior Systems Analyst

  • Bengaluru, Karnataka, India
  • Full-time

Company Description

 

Common Purpose, Uncommon Opportunity. Everyone at Visa works with one goal in mind – making sure that Visa is the best way to pay and be paid, for everyone everywhere. This is our global vision and the common purpose that unites the entire Visa team. As a global payments technology company, tech is at the heart of what we do: Our VisaNet network processes over 13,000 transactions per second for people and businesses around the world, enabling them to use digital currency instead of cash and checks. We are also global advocates for financial inclusion, working with partners around the world to help those who lack access to financial services join the global economy. Visa’s sponsorship, including the Olympics and FIFA™ World Cup, celebrate teamwork, diversity, and excellence throughout the world. If you have a passion to make a difference in the lives of people around the world, Visa offers an uncommon opportunity to build a strong, thriving career. Visa is fueled by our team of talented employees who continuously raise the bar on delivering the convenience and security of digital currency to people all over the world. Join our team and find out how Visa is everywhere you want to be.

 

Job Description

 

Job Posting Title 
Senior System Analyst-Java Technology

 

 

 

Roles & Responsibilities

 

The Production Support group prides itself in keeping the applications and systems of Visa up and running to cater to the 24*7 needs of the business. As part of the team – you will be responsible for supporting critical applications and ensure the stability of the applications by performing proactive maintenance activities, performing the code deployment in Production and Client testing environment, engage in automation activities, do root cause analysis and remediation. The role requires working knowledge of production support processes such as incident/change/problem management, call triaging, escalation procedures and such. The role will also demand the ability to write and maintain scripts to monitor system activity including application smoke test activities during pre and post production implementations.

 

Qualifications

 

Qualifications:
-A bachelor's degree in engineering or computer science or a related degree.
-Minimum 5-10 years of level 2 & 3 production support role.
-Experience with production application support working in 24*7 environments.

Essential Skills:
-Strong technical aptitude and a desire to learn,
-Good knowledge of Database along with SQL,
-UNIX Shell scripting or Any other scripting knowledge,
-Should be having Knowledge on IBM WebSphere OR IBM MQ OR WAS concept,
-Understanding and Working Experience in Java programming language,
-Experience in supporting systems that run on Linux platform,
-Understanding of core networking concepts such as routing, protocols, subnets, DNS, Load Balancer, traceroute,
-Experience in working in Global environment (Multi Locations),
-Experience in web-related technologies including WebSphere, Apache, Tomcat etc.
-Demonstrated proficiency in troubleshooting, root-cause analysis, application design, and implementing major components for large projects,
-Knowledge of monitoring tools, alert escalation, 
-Build tools to automate production support activities that enable efficiency and productivity of Service desk and other operations groups.
-Good communication skill and ability to work as team player.

Desirable Skills:
-Familiarity and/or experience in implementing ITIL concepts in addition to technical aptitude are highly valued.
-Candidate should be capable to mentor team during bridge, projects and other development activities.

 

Additional Information

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