Common Purpose, Uncommon Opportunity. Everyone at Visa works with one goal in mind – making sure that Visa is the best way to pay and be paid, for everyone everywhere. This is our global vision and the common purpose that unites the entire Visa team. As a global payments technology company, tech is at the heart of what we do: Our VisaNet network processes over 13,000 transactions per second for people and businesses around the world, enabling them to use digital currency instead of cash and checks. We are also global advocates for financial inclusion, working with partners around the world to help those who lack access to financial services join the global economy. Visa’s sponsorships, including the Olympics and FIFA™ World Cup, celebrate teamwork, diversity, and excellence throughout the world. If you have a passion to make a difference in the lives of people around the world, Visa offers an uncommon opportunity to build a strong, thriving career. Visa is fueled by our team of talented employees who continuously raise the bar on delivering the convenience and security of digital currency to people all over the world. Join our team and find out how Visa is everywhere you want to be.

Visa’s Global Business Continuity (GBC) seeks a proficient, high caliber Metrics and Reporting Analyst to provide GBC Leadership with an accurate, consistent, and comprehensive view of GBC performance and forward thinking insights. The Analyst has a keen eye for detail and vision, implements it in logical, repeatable, and scalable quantitative analysis that produces meaningful data to tell the GBC story and status: it informs, improves and initiates business decision-making.  

The successful Analyst effectively utilizes skills in: analytics; critical thinking; relationship development and management with stakeholders; and project management.

As a global brand that connects merchants, banks and consumers, it is important that Visa is resilient through its preparedness and response to disasters and business disruptions. Global Business Continuity protects corporate assets from significant business interruptions by optimizing risk management and building operational resilience. The Global Business Continuity organization consists of three departments: Crisis Management, Business Continuity Management, and IT Disaster Recovery.

Description

• Partnering with GBC Leadership and working directly with Governance & Reporting: develops, implements, presents, maintains, and communicates Global Business Continuity metrics and reporting methodology, process, tool, dashboard and reports
• Owns the success of delivering key metrics that provides an end-to-end view of program performance and results
• Designs, documents, maintains and communicates metrics process and procedures; continually looks for ways to optimize for efficiency, accuracy, and completeness
• Teams up with management regularly to understand program deliverables, correlates into reporting opportunities, and elevates metrics delivery accordingly
• Collaborates with GBC Leadership for the ideation of, and owns the development, maintenance, and enhancement of both dynamic and static metrics repositories/tools for metrics collection and tracking; manages the integration and simplification of disparate data sources  
• Dialogues with leadership to understand and deliver targeted metrics for reporting for a variety of purposes, vehicles, and audiences: GBC Leadership; GBC teams; Audit, Governance, Risk and related oversight committees; various regulators; and other third party entities
• Cultivates and maintains the utmost level of data quality and integrity using recognized preventive and corrective quality assurance practices and data cleansing discipline
• Collaborates with program, functional, and technical management to facilitate responses to data collection needs and reporting requirements, planned and ad hoc

• Bachelors degree in business or technology field required (preferred areas of study: data science, and 2+ years’ experience in data analytics and visualization preferred
• Exceptional knowledge of and experience with Microsoft Excel analytics, e.g., advanced formulas, pivots, arrays, multiple lookup criteria, data sheet performance optimization best practices, etc.
• Good practical working knowledge of database creation and management e.g., SQL
• Ability to visualize and reliably produce meaningful visualizations from metrics data; good working knowledge of reporting software, e.g. Tableau
• Applied knowledge of relational databases
• Demonstrated proficiency in Office 365 suite
• Demonstrated progressive analytical and problem solving skills  
• Skilled at data management - summarizing, packaging, and presenting data to assist senior management
• Adept with managing and coordinating complex cross-organizational projects and processes with multiple stakeholders
• Strong interpersonal and indirect influencing skills, with a demonstrated ability to gain the confidence of individuals at various organizational levels
• Are a team player, collaborative, diplomatic, flexible, high level of personal initiative, curious, creative, gritty
• Ability to work in fast-paced, rapidly changing, and high pressured environment
• Excellent verbal, written and presentation skills
• Understanding of business continuity good practice guidelines and business continuity planning software is a plus

All your information will be kept confidential according to EEO guidelines.