Manager, Employee Communications

  • Foster City, CA, USA
  • Full-time

Company Description

As the world’s leader in digital payments technology, Visa’s mission is to connect the world through the most creative, reliable and secure payment network - enabling individuals, businesses, and economies to thrive. Our advanced global processing network, VisaNet, provides secure and reliable payments around the world, and is capable of handling more than 65,000 transaction messages a second. The company’s dedication to innovation drives the rapid growth of connected commerce on any device, and fuels the dream of a cashless future for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network and scale to reshape the future of commerce.

At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, and be part of an inclusive and diverse workplace. We are a global team of disruptors, trailblazers, innovators and risk-takers who are helping drive economic growth in even the most remote parts of the world, creatively moving the industry forward, and doing meaningful work that brings financial literacy and digital commerce to millions of unbanked and underserved consumers.

You’re an Individual. We’re the team for you. Together, let’s transform the way the world pays.

Job Description

Job Summary

We’re looking for an Employee Communications Manager with the right mix of creativity, project management and writing skills to implement and execute internal communications plans that drive culture, engagement and connection to Visa’s strategic priorities, especially in the areas of payment products, innovation and social impact.

Are you passionate about technology, someone who gets excited about innovations that drive amazing consumer experiences? Do you want to work at a company that has positive social impact on the world and advances economies, businesses and individuals? Are you a superb storyteller who enjoys writing to establish a real connection with your audience? Does making people feel inspired and engaged about the work they do every day motivate you?

If this sounds like you, then we want you on our journey. It’s an exciting time to join our team – Visa has been disrupting the payments industry from day one, as the first to introduce digital commerce to the world – and we are now evolving the next generation of payments to transform commerce for the future. You have a unique opportunity to be at the heart of this transformation.


The Manager, Employee Communications, will devise programs, initiatives and communications to support Visa’s Global Product Organization to help employees understand the goals, programs, processes, organizational structure and vision of senior leadership. This role will also support the implementation and execution of internal communications plans for Visa’s Social Impact organization, which includes the Visa Foundation, financial inclusion, corporate social responsibility and employee community involvement:

  • Create a steady stream of content across multiple channels that helps employees understand what is happening within their business unit and in the broader Visa organization

  • Manage an ongoing communications calendar

  • Partner closely with colleagues driving external communications to ensure message alignment and consistency - and to generate new content ideas

  • Assist regional communicators to support effective execution of communication strategies in markets

  • Develop content on an ongoing basis for Visa's global employee intranet around business unit news, launches, organizational changes, employee spotlights, etc.

  • Plan and execute internal events including all-staff meetings, speaker series programs and other employee engagement events

  • Monitor employee engagement through pulse research efforts and work with the business to develop strategies to address issues identified in the survey

  • Support other key employee communications initiatives based on business and resource needs

  • Reports to Senior Director of Global Employee Communications


What You Bring to the Role

  • B.A./B.S. degree in marketing, public relations, English, communications or related discipline.

  • 5+ years of marketing, public relations or communications experience. Previous agency experience preferred.

  • Stellar verbal and written communication skills. It’s your forte!

  • Experience program managing, developing comms plans and content calendars across multiple platforms.

  • "Hands-on" team player with outstanding project management and execution skills. You get it done.

  • Self-starter, who is nimble, flexible and comfortable working in an environment where priorities can change quickly

  • Curious and passionate about product and technology, an early adopter who likes to evangelize innovation.

  • Upstanding character, leadership, consistent execution and commitment to success.

  • Experience managing budgets and resources effectively.

  • Keen attention to detail, polish and presentation.

Additional Information

All your information will be kept confidential according to EEO guidelines.

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