Director Business Operations (San Francisco or Foster City)

  • San Francisco, CA, USA
  • Full-time

Company Description

Common Purpose, Uncommon Opportunity. Everyone at Visa works with one goal in mind – making sure that Visa is the best way to pay and be paid, for everyone everywhere. This is our global vision and the common purpose that unites the entire Visa team. As a global payments technology company, tech is at the heart of what we do: Our VisaNet network processes over 13,000 transactions per second for people and businesses around the world, enabling them to use digital currency instead of cash and checks. We are also global advocates for financial inclusion, working with partners around the world to help those who lack access to financial services join the global economy. Visa’s sponsorships, including the Olympics and FIFA™ World Cup, celebrate teamwork, diversity, and excellence throughout the world. If you have a passion to make a difference in the lives of people around the world, Visa offers an uncommon opportunity to build a strong, thriving career. Visa is fueled by our team of talented employees who continuously raise the bar on delivering the convenience and security of digital currency to people all over the world. Join our team and find out how Visa is everywhere you want to be.

Job Description

  • Partner closely with regional and global product groups, as well as analytics, product delivery, HR, and marketing to consolidate business strategy and drive process optimization

  • Work closely with finance to facilitate the planning process and budgets for the Global Credit organization

  • Determine product KPIs, develop reporting processes and collateral, and consolidate results regularly for management review

  • Provide ad-hoc analysis to management and leadership teams with the goal of developing business and product strategies

  • Facilitate and lead meetings and planning sessions, driving discussion towards stated objectives


  • 5+ years of business strategy, planning, analytics, and operations experience

  • Experience working collaboratively across function to develop and report KPIs, and move business processes forward

  • Experience partnering with finance to own planning and corporate ops budgets

  • Expert in building models and dashboards within Excel with a strong aptitude for data analysis

  • Proven track record of facilitating discussion with functional stakeholders to solve complex business problems and presenting solutions to management and leadership teams

  • Bachelor’s degree required

Additional Information

All your information will be kept confidential according to EEO guidelines.

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