Senior Director, Global Merchant Data

  • Foster City, CA, USA
  • Full-time

Company Description

Common Purpose, Uncommon Opportunity. Everyone at Visa works with one goal in mind – making sure that Visa is the best way to pay and be paid, for everyone everywhere. This is our global vision and the common purpose that unites the entire Visa team. As a global payments technology company, tech is at the heart of what we do: Our VisaNet network processes over 13,000 transactions per second for people and businesses around the world, enabling them to use digital currency instead of cash and checks. We are also global advocates for financial inclusion, working with partners around the world to help those who lack access to financial services join the global economy. Visa’s sponsorships, including the Olympics and FIFA™ World Cup, celebrate teamwork, diversity, and excellence throughout the world. If you have a passion to make a difference in the lives of people around the world, Visa offers an uncommon opportunity to build a strong, thriving career. Visa is fueled by our team of talented employees who continuously raise the bar on delivering the convenience and security of digital currency to people all over the world. Join our team and find out how Visa is everywhere you want to be.

Job Description

  • Owns the full product lifecycle of merchant repository core services through operations
  • Mature operations services framework and service levels for merchant repository services
  • Serve as the business owner who signs off on merchant data coverage and acceptance across global markets
  • Lead cross-functional teams of product managers, engineers, data operations and infrastructure
  • Promote the value and adoption of standardized merchant data to stakeholders and users both internally and in market
  • Partner with external business entities for data sharing and usage arrangements (e.g., data vendors, Visa clients, third-party data sources)
  • Identify new opportunities and uses of standardized merchant data to improve Visa client’s business and the Visa payment ecosystem


  • 10+ years of hand-on experience with data with 5+ years working with data about merchants including business identification and firmographics
  • 5+ years experience working closely with or within merchant operations within Acquires/Processors
  • Demonstrated experience sourcing business data globally from traditional and non-traditional sources
  • Working knowledge of merchants acceptance of Visa payment though clearing and settlement and dispute resolution
  • Strong communications skills spanning broad audiences from non-technical business executives through technical operation engineers
  • Working knowledge of Global Data Privacy Regulations and awareness of different global privacy policies
  • Strong product management process discipline and analytic, fact-based decision making
  • Strong collaboration with technology with the ability to understand technical approaches and tradeoffs
  • Hands-on skills to query underlying databases within Hadoop and RBDS


Additional Information

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