Director, Acquirer and Merchant Data

  • Full-time
  • Job Family Group: Product Development

Company Description

Common Purpose, Uncommon Opportunity. Everyone at Visa works with one goal in mind – making sure that Visa is the best way to pay and be paid, for everyone everywhere. This is our global vision and the common purpose that unites the entire Visa team. As a global payments technology company, tech is at the heart of what we do

Job Description

Visa has an extraordinarily rich data set that spans more than 46 million merchant locations globally and captures more than 160 billion transactions per year. Making this data more usable and accessible to our clients, in a responsible way, is key to enabling our clients to better serve their customers through insights from the data and to putting cash out of business. The focus of the Acquirer and Merchant data role is to partner with acquiring clients on data Visa provides them through APIs and other tools and on improving the processes supporting data they provide to Visa. We are looking for a product manager who is equally passionate about the opportunity to use Visa’s rich data to tackle meaningful business problems and engaging with clients to help them solve their specific challenges. You will join a Global Data Product team of data enthusiasts that includes data scientists, product managers, data architects, and many more.

This role reports into the VP of Data APIs and Platforms. The position is based either at Visa's headquarter in the San Francisco Bay Area (Foster City, CA) or our office in the Washington, DC Metro Area (Ashburn, VA).

Responsibilities

  • Through stellar empathy, deeply understand our clients’ business challenges and match the solutions we have to those challenges.
  • Articulate client needs effectively to drive the product roadmap for acquirer and merchant data APIs
  • Use systematic process improvement discipline (e.g. Lean, continuous improvement, kaizen) to simplify and automate the processes acquirers use to submit data to Visa.
  • Build and leverage tools to systematically evaluate data coming from clients for quality and consistency and partner with clients on resolving gaps.
  • Bring a passion for how we make our clients more successful, our data more useful, and Visa better.

Qualifications

Can you take on the responsibilities described above? Then please apply! Independent of years of experience or educational background, the successful candidate will likely have a mix of the following qualifications:

  • Experience with deploying APIs in a B2B environment
  • Technical client service experience (e.g. client support for enterprise software)
  • Process improvement experience, especially using established process improvement disciplines like Lean, continuous improvement, kaizen
  • Great collaboration skills across a diverse set of functions including technology and sales
  • Bachelor’s degree
  • Previous exposure to payments or merchant analytics is a plus, but not required

Additional Information

All your information will be kept confidential according to EEO guidelines.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of Article 49 of the San Francisco Police Code

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