Director, Global Payment Fraud Disruption

  • Full-time
  • Job Family Group: Risk

Company Description

About Visa:

 

Common Purpose, Uncommon Opportunity. Everyone at Visa works with one goal in mind – making sure that Visa is the best way to pay and be paid, for everyone everywhere. This is our global vision and the common purpose that unites the entire Visa team. As a global payments technology company, tech is at the heart of what we do. CyberSource, a Visa company, has been and continues to be a pioneer within the e-Commerce Payment Management world. Our VisaNet network is capable of handling over 65,000 transaction messages per second for people and businesses around the world, enabling them to use digital currency instead of cash and checks.

 

We are also global advocates for financial inclusion, working with partners around the world to help those who lack access to financial services join the global economy. Visa’s sponsorships, including the Olympics and FIFA™ World Cup, celebrate teamwork, diversity, and excellence throughout the world. If you have a passion to make a difference in the lives of people around the world, Visa offers an uncommon opportunity to build a strong, thriving career. Visa is fueled by our team of talented employees who continuously raise the bar on delivering the convenience and security of digital currency to people all over the world. Join our team and find out how Visa is everywhere you want to be.

 

“Visa will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of Article 49 of the San Francisco Police Code.”

Job Description

PFD’s mission is to detect, disrupt and deter payment card fraud throughout the payments                eco-system. Specific functions of the team include identification and resolution of client and merchant data compromise incidents, notification to clients of at-risk accounts to stem fraud impacts, and coalescence of forensic evidence, intelligence and fraud analysis to formulate remediation plans that strengthen payment system security. Visa is seeking a dynamic and energetic Director to serve as Asia Pacific’s (AP) regional lead for the Global PFD team, with the ability to think creatively and identify new ways to approach common problems. This position is for a thought leader who can identify the extraordinary in the ordinary, aid in the identification of fraud schemes in AP, and expertly lead external data compromise events in region.  The Director will provide visionary direction tailored to the AP region to support the development of next generation methodologies that facilitate investigation of confirmed fraud loss, theft or compromise of Visa account or cardholder information.

The Payment Fraud Disruption Director will also lead ecosystem-wide cyber security and major payment fraud investigations in the Asia Pacific region. This person role will engage key Visa stakeholders and clients, external forensic and technology companies, merchants, processors and government agencies whenever Visa accounts may be at risk. The PFD Director in AP will ensure investigations into external data compromises and incidents of major fraud are managed in a professional and consistent manner in accordance with defined Visa policies and procedures and Payment Card Industry Data Security Standard (PCI DSS) protocols.


Primary Responsibilities:

• Lead investigations into and containment of external data compromises by harnessing payment intelligence leads and fraud solutions to proactively identify and contain high-profile data breaches and major fraud events.
• Deliver strategic guidance to clients responding to complex fraud schemes, emerging fraud trends and provide Visa solutions to minimize fraud exposure.
• Analyze compromised network topologies, summarize forensic reports and recommend course of action.
• Conduct fraud analysis to support compromise investigations and validate forensic findings.
• Publish alerts and disseminate at-risk accounts to financial institutions leveraging Visa’s Card Account Management System.  
• Provide direction to accelerate remediation of breached entities through early adoption of compromise detection capabilities.
• Implement investigative procedures to evolve forensic investigations and reporting.
• Represent Visa and promote fraud disruption initiatives through industry outreach, in-region law enforcement engagement, reactive support, fraud analytics, best practices, and informational resources.
• Implement risk-based framework to enable clients to swiftly remediate security incidents and reduce payment system risk.
• Promote and ensure adherence to Visa’s “What to do if Compromised” and PCI DSS requirements.
• Participate in regulatory briefings and demonstrate baseline understanding of appropriate legal, PCI DSS) compliance, regulatory and privacy laws.
• Liaise with PFD’s Payment Systems Intelligence team, coordinating intelligence reporting and distribution to clients in the AP region.
• Receive, review, and provide the Visa Payment Systems Intelligence team with intelligence requirements (client needs and requests) for review.
• Understand Payment Systems Intelligence team capabilities and how to apply them to clients in the AP region.

Secondary Responsibilities: 

• Partner with AP Risk Managers to achieve market goals
• Identify emerging trends associated with security vulnerabilities and develop mitigation strategies to combat stakeholder risk.
• Collaborate with leading forensic firms to develop reporting mechanisms and cost effective compromise solutions for small merchants.
• Prepare reports, briefings and other written products for Management.
• Decrease reliance on client-reported compromise events by harnessing fraud analytics with payment intelligence to generate actionable leads.
• Foster internal and external stakeholder relationships through client engagement meetings, forums, industry partnerships and speaking opportunities.

Qualifications

• 8+ years of experience as a payments, risk or security professional with a financial institution, merchant or payments company
• Background in information security, computer forensics, fraud investigations and data analytics
• Able to manage multiple initiatives simultaneously while remaining adaptive to changes in business priorities
• Ability to work in a fluid environment with varied deadlines while possessing an intense focus to drive assignments to completion
• Superior written, oral and presentation skills with an ability to influence at a senior management level both internally and externally
• Excellent, demonstrated, communication and writing skills
• Able to challenge the status-quo while concurrently removing barriers to progress change
• Self-motivated and operates effectively as a team player
• Undergraduate degree or relevant experience in information security or computer forensics
• Professional accreditation a plus – CISSP, CISA, CISM, QSA/PFI, ISA or other relevant certifications
 

Additional Information

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