Associate System Analyst - O&I Business Operations

  • Full-time
  • Job Family Group: Technology and Operations

Company Description

Common Purpose, Uncommon Opportunity. Everyone at Visa works with one goal in mind – making sure that Visa is the best way to pay and be paid, for everyone everywhere. This is our global vision and the common purpose that unites the entire Visa team. As a global payments technology company, tech is at the heart of what we do: Our VisaNet network processes over 13,000 transactions per second for people and businesses around the world, enabling them to use digital currency instead of cash and checks. We are also global advocates for financial inclusion, working with partners around the world to help those who lack access to financial services join the global economy. Visa’s sponsorships, including the Olympics and FIFA™ World Cup, celebrate teamwork, diversity, and excellence throughout the world. If you have a passion to make a difference in the lives of people around the world, Visa offers an uncommon opportunity to build a strong, thriving career. Visa is fueled by our team of talented employees who continuously raise the bar on delivering the convenience and security of digital currency to people all over the world. Join our team and find out how Visa is everywhere you want to be.

Job Description

Have you ever thought what it means to support a highly available and highly performing systems and applications. Have you thought what goes into ensuring that every credit card swiped anywhere in the world completes successfully and within a matter of milliseconds.

A day in the life of an application support engineer involves Deep dive analysis and troubleshooting of our highly available platform, Understand performance and response times, take proactive measures to ensure we are always highly available, Develop and Automate procedures to reduce any manual work, ensure we are highly secure by remediating security findings, deploy and implement new versions of product, develop selfheal capabilities, collaborate and communicate with teams across product development and sister application support teams and at the same time learn a plethora of new technologies.

This requirement is for the Production Application Support group, which is responsible for keeping VISA Applications and Systems running round the clock As part of team, will be responsible for supporting critical and real time VISA services. We are looking for engineers who cherish automating  and reduce manual workload, engineers who are passionate about systems/applications support and engineers who flourish ‘finding the needle in haystack’ when determining root cause around operational issues. If you have exceptional troubleshooting skills, want to deep dive into the world of managing applications across complex platforms, this role is tailor made for you.

JOB SCOPE

•     Aggregate data from disparate data sources, normalize and generate reports with KPIs across the entire Technology & Operations organization.

•     Create advanced BI visuals that offer key actionable insights

•     Become the subject matter expert on data source systems and the processes to maintain the data.

•     Keen understanding of budgets, financials, and measuring business value via leading edge metrics

•     Identify opportunities to improve our business analytics capabilities

•     Integrate new data sources

Qualifications

General Data and Business Analysis

·        Live and breathe data analysis and understand common problems with datasets

·        Exceptional analytical and conceptual thinking skills.

·        Ability to work independently and build relationships with engineers, financial analysts and business analysts

·        Demonstrated ability to prioritize, meet deadlines, and deliver high quality output that address business needs and requirements

·        Strong communication skills including written, oral, and presentation abilities

·        Must be comfortable with ambiguity and fast change with an ability to adapt quickly and easily

·        Must have a high attention to detail and accuracy in all work products

·        1-2 years background in technology or finance related field.

·        Passion and curiosity for infrastructure data and processes.

 

Software and Tools

·        Demonstrated working knowledge of relational database concepts

·        Extremely comfortable with Excel using pivots, formulas, and macros

·        SQL and other scripting and programming languages is a plus

·        Knowledge of IT infrastructure is a plus

 

 

EDUCATION

 

·        Bachelor’s degree in Computer Science, Information Systems, Finance, Economics, Statistics or related field

 

Additional Information

All your information will be kept confidential according to EEO guidelines.

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