Senior Director Strategy - Merchant Sales and Acquiring

  • Full-time
  • Job Family Group: Strategy

Company Description

About Visa:

Common Purpose, Uncommon Opportunity. Everyone at Visa works with one goal in mind – making sure that Visa is the best way to pay and be paid, for everyone everywhere. This is our global vision and  the common purpose that unites the entire Visa team. As a global payments technology company, tech is at the heart of what we do. CyberSource, a Visa company, has been and continues to be a pioneer within the e-Commerce Payment Management world. Our VisaNet network is capable of handling over 65,000 transaction messages per second for people and businesses around the world, enabling them to use digital currency instead of cash and checks.

We are also global advocates for financial inclusion, working with partners around the world to help those who lack access to financial services join the global economy. Visa’s sponsorships, including the Olympics and FIFA™ World Cup, celebrate teamwork, diversity, and excellence throughout the world. If you have a passion to make a difference in the lives of people around the world, Visa offers an uncommon opportunity to build a strong, thriving career. Visa is fueled by our team of talented employees who continuously raise the bar on delivering the convenience and security of digital currency to people all over the world. Join our team and find out how Visa is everywhere you want to be.

Job Description

The Senior Director in Strategy for the Global Merchant Sales and Acquiring organization will report to the VP of Merchant and Acquiring Strategy.  This role will work within a team of strategists to identify trends and define critical initiatives for Visa’s business with merchants and acquirer partners.  The position will be based in San Francisco. 

Core responsibilities will include strategy development, strategic projects and planning, and merchant and acquirer focused market intelligence including for example:

  • Identifying opportunities, merchant & acquirer feedback, competitive and commerce trends to anticipate project opportunities, needed changes for our sales models and solutions development and thought leadership for internal and external strategic communications.
  • Designing strategies that change the trajectory of growth, evolve our client relationships, break through constraints and evaluate our operating and organizational frameworks to be more
    impactful.
  • Driving new initiatives forward from concept to focused, resourced, execution plans with paths to scaled implementation. 
  • Delivering scorecard metrics/performance indicators, goals and insights that help drive alignment and focus to the organization broadly.
  • Deliver and supervise key business operations deliverables – executive updates, engagement with investor relations, other performance summaries requires regularly for the business unit
  • Planning for scale and delivering tangible prioritization for limited resources.

This highly visible global role includes frequent interaction with key internal and external stakeholders. Internally this role will work directly with teams across Visa, including Finance, Marketing, Human Resources, Merchant and Acquiring Sales leaders, Analytics, and other product teams. 

Responsibilities:

    • Develop rigorous, fact based, quantitative analysis to support recommendations. Ensure an external perspective including competition and innovation. 
    • Develop frameworks that support the prioritization of strategic initiatives, and
      evaluate investment opportunities for their strategic and financial value.  
    • Provide clear, concise, fact based and persuasive executive level communications that facilitate prioritization and high impact decision making. 
  • Lead the project management of strategic projects and work streams including strategy
    development, growth strategies, performance monitoring for key strategic indicators, and opportunity evaluations.
  • Supervise and / or develop research, lead interviews, analysis and financial modeling, framework
    and presentation development, and presentation of insights and recommendations to a variety of stakeholders. 
  • Perform and / or supervise pro forma economic/financial and business analysis to ensure a
    fundamental understanding of marketplace economic, competitive and industry drivers, both current and prospective.
  • Perform and supervise complex data analysis and design to drive unique insights for internal and external purposes.

Qualifications

  • Typically, 10 years of relevant experience including 3+ years’ experience in management consulting,
    payments industry, retail strategy, financial services and/or previous strategy functional experience in a global organization. Bachelor is Degree. MBA from top-tier institution or equivalent graduate degree
  • Strong customer focus and in depth understanding of global trends affecting merchants, acquirers and
    payments.
  • Sound judgement, committed to motivate extended team
    members contributing from various collaborative teams based projects. Exceptional project management and leadership skills and ability to lead cross-functional teams and complex multi work stream projects. 
  • Superior analytical and problem solving skills, with demonstrated intellectual and analytical
    rigor; attention to detail and ability to structure and analyze sophisticated modeling and data analysis.
  • Effective at building insights from research, data collection and analysis. Required
    knowledge and experience working with economic theories, strategic and prioritization frameworks, scenarios analysis, and competitive assessments. Knowledge of payment industry revenue drivers a plus.
  • Team oriented, collaborative, diplomatic and flexible with ability to influence in a highly
    matrixed organization.
  • Pro-active and effective communicator, with strong interpersonal and leadership skills.  Experienced at presenting information to all levels, with ability to facilitate group discussions and debate and proven ability to influence and communicate effectively across geographic and functional lines and levels.

Additional Information

All your information will be kept confidential according to EEO guidelines.

 

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