Common Purpose, Uncommon Opportunity. Everyone at Visa works with one goal in mind – making sure that Visa is the best way to pay and be paid, for everyone everywhere. This is our global vision and the common purpose that unites the entire Visa team. As a global payments technology company, tech is at the heart of what we do: Our VisaNet network processes over 13,000 transactions per second for people and businesses around the world, enabling them to use digital currency instead of cash and checks. We are also global advocates for financial inclusion, working with partners around the world to help those who lack access to financial services join the global economy. Visa's sponsorships, including the Olympics and FIFA™ World Cup, celebrate teamwork, diversity, and excellence throughout the world. If you have a passion to make a difference in the lives of people around the world, Visa offers an uncommon opportunity to build a strong, thriving career. Visa is fueled by our team of talented employees who continuously raise the bar on delivering the convenience and security of digital currency to people all over the world. Join our team and find out how Visa is everywhere you want to be.

• The Business Development Coordinator will be responsible for executing a set of responsibilities to provide analytical and business development support with key client and market focused initiatives aimed at achieving Visa’s growth targets in Costa Rica. This role will report directly to the Country Manager for Costa Rica.

Responsibilities

• Client Management

  • Contribute in the execution of short and long-term strategic plans for clients and market. Ensure that such plans adhere to Visa mission statement of increasing clients’ profitability, strengthening the partnership within them, and also being in agreement with Visa Inc. overall strategy

  • Have solid understanding of client views on development of banking and financial services industry; understand clients’ strategies, priorities, needs and business processes

  • Evaluate and recommend actions to strengthen partnerships and client business when appropriate

  • Develop a comprehensive understanding of all Visa products and services

  • Manage/Coordinate Client requests such as: trainings, demos, webinars, membership processes, card designs, collaterals, NDAs, among others

  • Maintain close contact with all Visa’s areas in order to search for solutions for the most critical problems, as well as to follow best practices that could be offered and applied to the clients and the market

• Client Incentives

  • Lead processing of incentive payments, including VIK requirements, Market Development Funds, as well as internal finance back office process for incentive payments.

  • Develop and maintain client incentive tracking mechanism at the client level, for internal and client use.

  • Create client incentive use reports for client presentations.

• Reporting & analytics:

  • Creation of quarterly performance reports for quarterly business reviews use

  • Recurring business intelligence reports, including top merchants, top categories by market, product type, e-commerce, domestic vs international, etc.

  • Creation of ad-hoc reports and analysis to support client strategies and follow up on Client’s projects progress

• Playbook and client/internal communications
  • Support the Sales Team to update contacts, profiles and general information in Playbook
  • Lead client engagement survey, visa payments forum client campaign, reporting, and follow-ups
  • Develop and administer quarterly client newsletter, including wins, losses, and important updates, for internal management use
  • Support the Sales Team with internal information requests related to Clients and Market
• Other responsibilities
  • Coordinate Client events to be held in market: logistics, follow required internal processes and ensure alignment with compliance requirements, attendant invitations and follow ups, coordinate with internal functional teams involved in each event
  • Coordinate agendas for Functional Teams visits to market
  • Coordinate office supplies and daily requests in the office
• Finance
  • Support budget, forecast and financial analysis reviews for Costa Rica

• Professionally qualified with 5+ years’ experience, preferable in business development, sales support, finance, or equivalent combination of education and experience; undergraduate degree required
• Excellent verbal and writing skills in English and Spanish
• Payments industry or consumer banking experience is desired
• Customer service-focused with ability to work collaboratively with others. Flexible with
  an approachable personality
• Consulting skills and client engagement capabilities
• Strong credibility, with the ability to quickly become knowledgeable of Visa products and services
• Strong financial acumen, planning and analytical skills
• Solid business judgment
• Strong teamwork and collaboration skills with the ability to work effectively with inter-disciplinary groups
• Ability to multi-task and prioritize work with a strong attention to detail.
• The ability to cooperate effectively and efficiently in a challenging, fast-paced environment
  with little supervision

All your information will be kept confidential according to EEO guidelines.