Implementation Consultant

  • Johannesburg, South Africa
  • Full-time

Company Description

Common Purpose, Uncommon Opportunity. Everyone at Visa works with one goal in mind – making sure that Visa is the best way to pay and be paid, for everyone everywhere. This is our global vision and the common purpose that unites the entire Visa team. As a global payments technology company, tech is at the heart of what we do: Our VisaNet network processes over 13,000 transactions per second for people and businesses around the world, enabling them to use digital currency instead of cash and checks. We are also global advocates for financial inclusion, working with partners around the world to help those who lack access to financial services join the global economy. Visa’s sponsorships, including the Olympics and FIFA™ World Cup, celebrate teamwork, diversity, and excellence throughout the world. If you have a passion to make a difference in the lives of people around the world, Visa offers an uncommon opportunity to build a strong, thriving career. Visa is fueled by our team of talented employees who continuously raise the bar on delivering the convenience and security of digital currency to people all over the world. Join our team and find out how Visa is everywhere you want to be.

Job Description

Position Summary

To undertake the implementation for the full range of Visa products and services and to be the lead expert in the implementation process with financial institutions. Provide training, consultancy and assistance to all project stakeholders including banks, vendors and Visa internal teams such as Business Development. End to end project management including requirements gathering to facilitate testing and VisaNet system setup.

Responsibilities

  • Plan, manage and implement Clients’ projects in a timely manner and ensure that implementation activities are performed to Visa standards and Client satisfaction. Manage external Customers’ expectations within a constantly changing environment and liaise with the relevant Visa functions.

  • Provide consultancy and training to Clients and Visa internal teams on all aspects of the implementation process and relevant key technical areas in order to facilitate an efficient implementation.

  • Follow documented procedures and processes, reporting errors and gaps in documentation and suggesting improvements

  • Support the Visa Business Development team and provide the appropriate parties with regular status reports on project progress

  • Ensure that all project related activities and fees are accurately logged and adhered to as per the fee policy

  • Assist in the introduction of new services and products. Play an active role in the definition of procedure and processes to enable new services to become standard services managed through the Implementation Management team

  • Ensure operational support is provided to Clients in Sub Saharan Africa. The role holder is expected to be able to respond to queries on a broad range of topics including Operating Regulations, settlement, VisaNet systems, testing requirements, as well as being able to discuss project lead times and explain project states in detail

  • Understand and contribute to the CSI Team’s overall objectives and goals. Provide proactive input in all areas of developmental activities, highlighting potential problems or resource issue

Qualifications

 

  • Bachelor degree level of a related field (preferably Computer Science or IT related degree)

  • Good knowledge of Business Information Systems (IT systems) and/or banking operations, and payment technology schemes is essential

  • 5+ years’ experience in a technical role in the Payments technology industry (e.g Business Analyst, Project Manager, Systems Analyst, Implementation Consultant)

  • Fluency in English is a must

  • Candidate must have the ability to travel

 

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