Manager, Network Processing Platform & Reliability Test

  • Austin, TX, USA
  • Full-time

Company Description

Common Purpose, Uncommon Opportunity. Everyone at Visa works with one goal in mind – making sure that Visa is the best way to pay and be paid, for everyone everywhere. This is our global vision and the common purpose that unites the entire Visa team. As a global payments technology company, tech is at the heart of what we do: Our VisaNet network processes over 13,000 transactions per second for people and businesses around the world, enabling them to use digital currency instead of cash and checks. We are also global advocates for financial inclusion, working with partners around the world to help those who lack access to financial services join the global economy. Visa’s sponsorships, including the Olympics and FIFA™ World Cup, celebrate teamwork, diversity, and excellence throughout the world. If you have a passion to make a difference in the lives of people around the world, Visa offers an uncommon opportunity to build a strong, thriving career. Visa is fueled by our team of talented employees who continuously raise the bar on delivering the convenience and security of digital currency to people all over the world. Join our team and find out how Visa is everywhere you want to be.

Job Description

The successful candidate will be playing a key role in the VISA Network Processing Platform and Reliability Test Engineering Testing stream. This is a first line management position which will initially manage three to six Quality Assurance engineers on strategic projects within the department. The selected individual must have a technical background and demonstrate strong people management skills.  In addition to providing day to day leadership to the staff, s/he will work to ensure that the staff morale and engagement remains high by conducting regular 1x1s to discuss career and development goals, holding weekly staff meetings and removing roadblocks which prevent the staff from being as productive as possible.  S/he will have an attitude of ownership, accountability, and sense of urgency.

Key Responsibilities:

  • Collaborate with technical stakeholders to deliver high quality products and services that meet business requirements and expectations

  • Participate in design reviews to provide input on functional requirements, product designs, schedules, or potential problems

  • Foster partnerships with upstream and downstream teams including system analysts, architects, developers, and product owners or clients to ensure alignment and consistency in reducing product risk

  • Work with Project managers to provide QA estimates, schedule planning and providing status updates

  • Work collaboratively with other QA teams for integration and interface testing activities

  • Identify opportunities for further enhancements and refinements to standards, processes and systems

  • Ensure on-schedule delivery of a high quality product that meets business and technical requirements

  • Set clear, aligned goals and direction, effectively delegate and provide candid feedback, coaching and mentoring to maximize team competency

  • Work with management team to formulate, plan and execute strategic initiatives

  • Collaborate with directors and senior directors within the department to build seamless workflow and processes that will ensure efficient management of resources and the timely deliverable of projects which are aligned with corporate strategies and goals

  • Inform senior management of progress and any obstacles impeding the successful implementation of projects

  • Handle routine daily activities such as coordination, coaching, mentoring, recruiting, planning, delivery, quality, performance metrics, operational issues and other needs which may arise



  • Bachelor's degree in computer science, computer engineering or relevant field
  • 8+ years of work experience in IT industry with at least 5 years of experience in QA testing
  • Technical knowledge and experience in AngularJS, NodeJS, extJS, Python, JSON, Java/J2EE, GoLang, zOS,  SQL databases(MongoDB) and DB2

  • Strong understanding of  Quality Assurance processes and methodologies
  • Comfortable working in a fast paced, highly collaborative, dynamic work environment
  • Ability to assess risks and recommend risk mitigation

  • Demonstrate strong leadership and management skills

  • Excellent inter-personal and communications skills (written and verbal)

  • Capability and willingness to provide candid feedback and performance management messaging to staff

  • Proven ability to collaborate and work horizontally throughout a complex organization

Desired Skillset

  • Mainframe experience is a big plus
  • Experience in managing complex projects 
  • Excellent people skills
  • Ability to work well within a globally distributed team in a high performance organization

Additional Information

All your information will be kept confidential according to EEO guidelines.

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