Common Purpose, Uncommon Opportunity. Everyone at Visa works with one goal in mind – making sure that Visa is the best way to pay and be paid, for everyone everywhere. This is our global vision and the common purpose that unites the entire Visa team. As a global payments technology company, tech is at the heart of what we do: Our VisaNet network processes over 13,000 transactions per second for people and businesses around the world, enabling them to use digital currency instead of cash and checks. We are also global advocates for financial inclusion, working with partners around the world to help those who lack access to financial services join the global economy. Visa’s sponsorships, including the Olympics and FIFA™ World Cup, celebrate teamwork, diversity, and excellence throughout the world. If you have a passion to make a difference in the lives of people around the world, Visa offers an uncommon opportunity to build a strong, thriving career. Visa is fueled by our team of talented employees who continuously raise the bar on delivering the convenience and security of digital currency to people all over the world. Join our team and find out how Visa is everywhere you want to be.

Job Description:

The Technical Business Analyst position at Visa is primarily an analytical liaison role between the various technical teams and the business owners of the applications. As such, the TBA role is highly focused on requirements validation and management to ensure common understanding between all of the stakeholders. Within this role, the TBA needs to be effective at verbal and oral communication to make complex technical logic understandable to non-technical audiences as well as problem and conflict resolution.

The TBA needs to constantly be aware of the requirements and their impact on the system in all stages. This awareness requires balancing concurrent work in multiple stages from proposed requirements through design, development, testing and implementation. Effective balancing of competing priorities is a vital TBA skill.

The TBA is responsible for various artifacts including, but not limited to use cases, traceability matrices, status reports and various analysis documents to help in clarifying issues and options for the stakeholders and decision makers. 

The TBA is also a key change agent in identifying opportunities, analyzing options, recommending improvements and promoting adoption for manual and automated process improvements.

Responsibilities:

·         Working for the technical organization, act as a liaison between multiple technical teams and business staff for requirements clarification and scope.

·         Facilitate resolution discrepancies between a variety of stakeholders including technical and business teams.

·         Review and verify viability of business requirements. 

·         Coordinate and resolve requirement and design issues between project stakeholders.

·         Create and manage traceability documentation throughout the project and product life cycle focused primarily on requirements to design traceability.

·         Create ad hoc analytical documentation to help stakeholders and decision makers in understanding for making effective decisions.

·         Work closely with the Project Managers to ensure scope, appropriate stakeholders, and action item follow through.

·         Identify, analyze and promote manual and automated process changes to improve team effectiveness.

·         Analyze and document both business rules and system processes to create technical system documentation.

·         Translate the business rules and data validation rules into business processes flows into activity diagrams, sequence diagrams, and /or Use cases.

·         Identify areas that could be refactored and enhanced.

·         Work with the business and Development and provide context to what the existing systems and processes are doing.

Competencies for Success:

·         Ability to read System Code (C, C#, SQL Stored Procedures, SQL) and elicit the business rules and data validation rules.

·         Ability to make complex technical logic understandable to non-technical audiences.

·         Ability to work in a collaborative, dynamic team environment and interact at all levels.

·         Ability to manage multiple tasks with changing priorities in a cross-functional environment.

·         Ability to work effectively under very broad direction with minimal supervision.

·         Excellent organizational, presentation, interpersonal, and team building skills.

·         Excellent time management and project planning/strategizing skills.

·         Strong analytical and problem solving skills.

·         Strong verbal and written communication skills.

·         Ability to independently and quickly ramp up on new business and technical concepts.

·         Ability to communicate technically complex IT concepts to business stakeholders.

·         Sense of accountability, owning one's work and taking pride in it; commitment to quality and continuous improvement.

Qualifications:

·         5+ years' experience with working with developers and business users to gather, document, analyze, and create technical system requirements.

·         Demonstrated experience with producing detail-level technical system functional documentation and conducting inspections of required documents and quality reviews.

·         Strong technical skills, with the ability to learn and understand technical concepts in order to interpret and document system processes.

·         In-depth experience with SDLC software development methodologies.

·         Experience with Agile & Scrum software development process.

·         Demonstrated experience with technical design, reviews, and implementation of enterprise applications.

·         Demonstrated experience with MSWord, Excel, Visio, PowerPoint.

·         Experience with SQL and .NET technologies.

·         Experience with other Microsoft technologies a plus.

·         Experience working as a developer in .Net, SQL, or similar is a plus.

·         Certified Business Analyst Professional (CBAP) certification a plus.

·         Stored Value Card experience is a plus.

·         B.S. or B.A. in Computer Science, Business Administration or related discipline or equivalent work experience preferred.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of Article 49 of the San Francisco Police Code.

All your information will be kept confidential according to EEO guidelines.