Common Purpose, Uncommon Opportunity. Everyone at Visa works with one goal in mind – making sure that Visa is the best way to pay and be paid, for everyone everywhere. This is our global vision and the common purpose that unites the entire Visa team. As a global payments technology company, tech is at the heart of what we do: Our VisaNet network processes over 13,000 transactions per second for people and businesses around the world, enabling them to use digital currency instead of cash and checks. We are also global advocates for financial inclusion, working with partners around the world to help those who lack access to financial services join the global economy. Visa’s sponsorships, including the Olympics and FIFA™ World Cup, celebrate teamwork, diversity, and excellence throughout the world. If you have a passion to make a difference in the lives of people around the world, Visa offers an uncommon opportunity to build a strong, thriving career. Visa is fueled by our team of talented employees who continuously raise the bar on delivering the convenience and security of digital currency to people all over the world. Join our team and find out how Visa is everywhere you want to be.

Major Responsibilities:

The Production Support group prides itself in keeping the applications and systems of Visa up and running to cater to the 24*7 needs of the business. We seek an experienced IT professional to join us as an application support engineer working in the Open Systems Operations group.

As part of the team you will or must have:

• Support critical applications and ensure the stability of the applications by performing proactive maintenance activities, Code deployment, engage in automation activities, do root cause analysis and remediation. 
• Have working knowledge of production support processes such as incident/change/problem management, call triaging, escalation procedures and such.
• Write and maintain scripts to monitor system activity including application smoke test activities during pre and post production implementations. 
• Have 2+ years of software development or application support experience, configuring, and troubleshooting software applications, systems, databases and associated devices.
• Manage the vulnerability findings, and apply the patches on time.

• 2+ years' experience in Software Development or Application Support. 
• At least 2 years' experience programming in Microsoft Visual Studio .Net, C#.Net or Java. 
• Experience working with Microsoft SQL Server Database or MySQL,
• Thorough knowledge of Microsoft Windows 2008 & IIS 7/8 or Tomcat. 
• Experience in scripting against windows or Linux i.e. PowerShell, VB or Unix Shell Script. 
• Demonstrated proficiency in troubleshooting, root-cause analysis, application design, and implementing major components for large projects. Knowledge of monitoring tools, alert escalation, customer / vendor management, etc. 
• Build tools to automate production support activities that enable efficiency and productivity

All your information will be kept confidential according to EEO guidelines.