Common Purpose, Uncommon Opportunity. Everyone at Visa works with one goal in mind – making sure that Visa is the best way to pay and be paid, for everyone everywhere. This is our global vision and the common purpose that unites the entire Visa team. As a global payments technology company, tech is at the heart of what we do: Our VisaNet network processes over 13,000 transactions per second for people and businesses around the world, enabling them to use digital currency instead of cash and checks. We are also global advocates for financial inclusion, working with partners around the world to help those who lack access to financial services join the global economy. Visa’s sponsorships, including the Olympics and FIFA™ World Cup, celebrate teamwork, diversity, and excellence throughout the world. If you have a passion to make a difference in the lives of people around the world, Visa offers an uncommon opportunity to build a strong, thriving career. Visa is fueled by our team of talented employees who continuously raise the bar on delivering the convenience and security of digital currency to people all over the world. Join our team and find out how Visa is everywhere you want to be.

As a member of the System Administration team, you are responsible for applying skills and exercising knowledge to perform specified support functions. As part of the team -You will support critical applications and ensure the stability of services by performing dedicated maintenance activities. You engage in automation activities, perform root cause analysis (RCA), and remediation. Knowledge of production support process including incident/change/problem management, call triaging, and critical issue resolution procedures. 

ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES:

• Experience with container technologies and orchestration platforms (i.e. Docker UCP Swarm / Kubernetes , Containers) is a must

• Experience in Docker/Kubernetes deployment and configuration, scaling and management of containerized applications.

• Exposure to tools surrounding the Kubernetes ecosystem such as helm, kubeadm, Prometheus, FluentD etc.

• Experience with configuration management tools (Chef, Ansible, etc.) is must

• Experience with SDN and SDS-Scale IO

• Experience  in deploying, managing and maintaining virtualization technologies including , VMWare, Hyper-V ,Cloud and , Red hat KVM is a plus( Not a must)

• Experience to  Hitachi HDS storage arrays and  knowledge of Brocade storage switch technologies is a plus

• Strong technical analytical and troubleshooting skills, and possess an ability to explain technical concepts and provide guidance to staff.

• Proficient to expert scripting and automation skills converting manual and maintenance functions into fully orchestrated automation.

• Must have Strong Knowledge & experience in system monitoring techniques and tools supporting unattended operations.

• Strong system security awareness and knowledge in OS hardening.

• Ability to operate in complex, highly-secure, and highly-available, operations environments and interact with the technology domain experts required to maintain those environments

• Excellent communication & interpersonal skills. Coaching other members of the support team, sharing technical and customer knowledge in a helpful and timely fashion

• Responsible for partnering with the Platform, Engineering and Delivery Teams to deliver seamless infrastructure support for all Visa business lines

• You will Support at least 2 of the following third party monitoring and automation tools: Netcool, Splunk, BMC Patrol

• Security Remediation process (vulnerability assessment and patch management)

• Responsible for adherence of established ITIL practice such as Incident,Change, Problem and Release Management

• A minimum of 5+ years' experience enterprise management and support where
  overlying critical services must maintain high availability at all times.

• Educational Qualification and experience must include:

  • • Bachelor's degree in Engineering, Computer Science or
      similar field with 5 + years of experience

    • Master’s degree in computer science /Information technology with 3 years of experience.

    • Expertise in Container technologies such as Docker, Open shift , Kubenetes is must.

    • Expertise in Virtualization  technologies such as KVM, VMWare and Hyper-V as a plus

    • Expertise in infrastructure technologies such as HP  and DELL hardware ( Blades and Rack servers)

    •  Strength in scripting automation against Windows, UNIX. BMC Atrium Orchestrator experience is highly recommended.

• Deep understanding of networking concepts

• Unix Systems Administration experience required, Windows experience is a plus.

• Experience supporting a 24x7 Operational environment, requiring shift support

• Working experience with infrastructure components (LAN/WAN/TCP IP)

• Self-motivated with the ability to exercise independent judgment with minimal direction
  from supervisor

• Ability to coordinate activities within cross-divisional and cross-functional
  teams

• Strong organizational skills with the ability to adapt quickly to changing
  priorities and assignments

• Excellent verbal, written, skills; in particular, demonstrated ability to
  effectively communicate technical and business issues and solutions to
  multiple organizational levels internally and externally

• Strong understanding of process orientation, understanding of project management
  techniques, methodologies and best practices

• Candidate must have demonstrated and be prepared to exhibit initiative and ownership
  of consistent delivery success

• Ability to set goals and objectives, prioritize, and manage situations to
  satisfactory completion

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of Article 49 of the San Francisco Police Code.

All your information will be kept confidential according to EEO guidelines.