Program Manager, Architecture and Platform Engineering (REF10739U) - Visa Digital Developer Platform (VDDP)

  • Full-time
  • Job Family Group: Product Development

Company Description

Common Purpose, Uncommon Opportunity. Everyone at Visa works with one goal in mind – making sure that Visa is the best way to pay and be paid, for everyone everywhere. This is our global vision and the common purpose that unites the entire Visa team. As a global payments technology company, tech is at the heart of what we do. 

We are also global advocates for financial inclusion, working with partners around the world to help those who lack access to financial services join the global economy. Visa’s sponsorships, including the Olympics and FIFA™ World Cup, celebrate teamwork, diversity, and excellence throughout the world. If you have a passion to make a difference in the lives of people around the world, Visa offers an uncommon opportunity to build a strong, thriving career. Visa is fueled by our team of talented employees who continuously raise the bar on delivering the convenience and security of digital currency to people all over the world. Join our team and
find out how Visa is everywhere you want to be.

Within Technology & Operations, Digital & Developer Platform (DDP) is a global division of over 900 team members responsible for developing and managing end-to-end technology solutions that promote the growth of digital commerce and mobilization of payments in emerging and developed markets. A globally distributed team, DDP encompasses Product Development, Business Operations, Architecture, and Test, Release & Support Engineering functions. 

Job Description

The Program Manager for Architecture and Platform Engineering Team in DDP will be responsible for managing the product/engagement lifecycle for our Identity & Access Management and Risk and Authentication systems.  This role is for a strong technical project manager who will work with cross functional teams spanning multiple product and technology disciplines. Successful candidates will be highly adaptable, possess strong interpersonal and organizational skills and able to effectively manage multiple work streams. The Program Manager oversees the technical delivery of internal and external project features, ensuring they are developed as designed, tested, and released into our production environments.  Furthermore - he/she will drive partner engagements across Visa technology ensuring alignment in strategy and adoption of our product lines.  

  • Accountable for the end-to-end planning and execution of one or more projects and/or Agile teams. Lead and negotiate, scope, schedule, budget, risks, deployments and communications for projects and initiatives. 
  • Coach multiple teams through the software development life cycle using Agile, Scrum, and Lean practices and work cross-functionally throughout the company to ensure projects are developed and deployed with quality and timely delivery into our production
     systems.   
  • Ask thoughtful questions to help our customers, product owners, and product managers to maximize ROI and meet company objectives.
  • Understand product strategy and benefits of key deliverable in area of responsibility.
  • Work with product owner to promote and contribute to the improvement of the product backlog. 
  • Facilitate sprint planning, backlog grooming, daily stand-up meetings, reviews/demos, retrospectives, and other scrum ceremonies. 
  • Facilitate discussion and conflict resolution.
  • Coach team in estimation techniques.
  • Ability to shield the team from outside distractions and interferences. 
  • Ability to track and remove impediments for the team. 
  • Develop metrics and reports using Rally to help the team understand its health and progress and to set goals. 
  • Leading and coaching a team in its Agile adoption. 
  • Coach team members to understand Scrum and the Agile Principles. 
  • Influencing change that increases team performance at a sustainable pace. 
  • Agile release planning to ensure clear communication and collaboration among the Product Owner and members of the Development team.

Qualifications

 

  • Minimum 8 years of progressively more responsible experience in directly relevant
    program/project management roles in technology portfolio and program management,
    business analysis, planning and operations, and/or related functions.
  • Experience at a large, leading technology, payments, and/or financial
    services company is highly preferred.
  • 3+ years experience as a scrum master leading teams in agile software
    development
  • Bachelor’s Degree in computer science, computer engineering, or other technical
    discipline, or equivalent work experience required.
  • Project Management certification preferred including at least 1 of the following: PMI
    Agile Certified Practitioner (PMI-ACP®), Certified Scrum Master (CSM), Scaled
    Agile Framework Program Consultant (SAFe SPC)
  • The ideal candidate will have a demonstrated ability to plan, execute and deliver
    projects on time and demonstrate the ability to succinctly communicate any
    project issues, risks to an executive audience.
  • Demonstrated knowledge of program and project management methodologies and best practices,
    software and product development lifecycles (SDLC/PDLC) required. Strong
    process orientation and demonstrated ability to define and document new or
    improved portfolio and program management processes, templates and tools, and
    create a wide variety of reporting mechanisms for leadership, stakeholders, and
    team members.
  • Advanced Knowledge of Agile techniques such as: User Stories, Continuous Integration, TDD, Continuous Delivery, Pairing, Automated Testing.
  • Proficient in at least one agile project management tool: Rally, Jira, Version One,
    etc.  
  • Advanced proficiency in the use of Microsoft Office tools (Word, Excel,
    PowerPoint, Visio, Project, and SharePoint) required.  
  • Excellent verbal communication, presentation, collaboration and teamwork skills
    with demonstrated ability to gain trust, secure buy-in and influence
    change at all levels. 
  • An ability to influence without direct authority, as well as demonstrate an appropriate level of assertiveness, is critical. High level of attention to detail, including the ability to assess, and synthesize large amounts of content and data related to program status, issues,
    risks, dependencies, and schedules and distill it in crisp, clear language appropriate for a variety of audiences
  • Demonstrated understanding of process improvement programs and processes, and experience driving them successfully within technology organizations highly preferred. 

 

Additional Information

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