Director, Product Management, Reporting

  • Full-time
  • Job Family Group: Product Development

Company Description

Common Purpose, Uncommon Opportunity. Everyone at Visa works with one goal in mind – making sure that Visa is the best way to pay and be paid, for everyone everywhere. This is our global vision and the common purpose that unites the entire Visa team. As a global payments technology company, tech is at the heart of what we do: Our VisaNet network processes over 13,000 transactions per second for people and businesses around the world, enabling them to use digital currency instead of cash and checks. We are also global advocates for financial inclusion, working with partners around the world to help those who lack access to financial services join the global economy. Visa’s sponsorships, including the Olympics and FIFA™ World Cup, celebrate teamwork, diversity, and excellence throughout the world. If you have a passion to make a difference in the lives of people around the world, Visa offers an uncommon opportunity to build a strong, thriving career. Visa is fueled by our team of talented employees who continuously raise the bar on delivering the convenience and security of digital currency to people all over the world. Join our team and find out how Visa is everywhere you want to be.

Job Description

Position Background

CyberSource, a Visa company, is a world leader in e-commerce payment processing, risk management and security capabilities. 

Product Managers are the architects of CyberSource product offerings and the key drivers of product line success and adoption by the merchant and partners. They drive the vision & strategy of the product line and its delivery and execution across the organization. CyberSource is launching innovative new products in the payment space. CyberSource partners with merchant acquirers around the globe to provide integrated merchant acceptance solutions to merchants of all sizes.

The Reporting Product Manager will have the responsibility to implement the strategy for CyberSource’s Reporting capability within CyberSource’s business center. He/she will lead definition of business requirements and development of a global product roadmap for Reporting to support CyberSource’s merchant/acquiring business and define the reporting need for global and digital merchants.

Job Scope

  • Define and drive implementation of the end to end CyberSource merchant and partner reporting experience, including merchant and partner reporting for both Enterprise and SMB.
  • Define the overall product strategy, product roadmap, and business plan for the reporting solution.
  • Work closely with other Product line owners, marketing, sales, Support, customers, partners and engineering teams to define and develop detailed product/ business feature requirements.
  • Participate and sign off in product demo. Ensure product features are well understood and implemented as requested.
  • Evaluate new product opportunities and bring forward proposals for products to expand the reporting product line.
  • Define and drive reporting efforts across all existing and new product features.
  • Define and implement strategy for the development and distribution of reports for key external partners including merchants and strategic partners.
  • Actively prioritize product backlog and participate in release planning ceremonies.

Qualifications

  • Bachelor’s degree in Finance, Computer Science, Engineering, or equivalent experience including merchant financial reconciliation, or merchant experience.
  • 7+ years of progressive experience in building information and reporting products or in the Payments space
  • Adept in Agile development methodologies
  • Strong project management skills and demonstrated ability to coordinate multiple parties to deliver a product
  • Strong product management experience in reporting, big data, mobile, or payments responsible for value proposition definition and communications, product differentiation, cost/benefit analysis, and executive presentations
  • Creative spark – in product innovation, product management, and finding ways to get things done
  • Demonstrated strength at building relationships, highly motivated, strong sense of urgency, ability to motivate others
  • Excellent written and oral communication skills with a flair for getting people excited
  • Strong desire and aptitude to be very hands-on with data and reporting
  • Team player, with proven track record of taking initiative and ownership of responsibilities and deliverables
  • Prior experience in Merchant Services and financial reconciliation a plus
  • Financial services/payments, ecommerce, and mobile commerce industry experience a strong plus  

Additional Information

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of Article 49 of the San Francisco Police Code.
All your information will be kept confidential according to EEO guidelines.

Privacy Policy