Common Purpose, Uncommon Opportunity. Everyone at Visa works with one goal in mind – making sure that Visa is the best way to pay and be paid, for everyone everywhere. This is our global vision and the common purpose that unites the entire Visa team. As a global payments technology company, tech is at the heart of what we do: Our VisaNet network processes over 13,000 transactions per second for people and businesses around the world, enabling them to use digital currency instead of cash and checks. We are also global advocates for financial inclusion, working with partners around the world to help those who lack access to financial services join the global economy. Visa’s sponsorships, including the Olympics and FIFA™ World Cup, celebrate teamwork, diversity, and excellence throughout the world. If you have a passion to make a difference in the lives of people around the world, Visa offers an uncommon opportunity to build a strong, thriving career. Visa is fueled by our team of talented employees who continuously raise the bar on delivering the convenience and security of digital currency to people all over the world. Join our team and find out how Visa is everywhere you want to be.

Job Scope

This is an individual contributor role responsible for solving complex problems and taking a broad perspective to identify innovative solutions. This role serves as a technical/functional specialist and works independently with guidance only in the most complex situations.

Responsibilities

• Support all ATM driving implementation project requests for new and existing clients.
• Consult directly with customers to understand ATM driving requirements and be able to offer industry best practice recommendations for successful implementations.
• Is able to meet specified job responsibilities with minimal guidance, direction and/or involvement from management.
• Will act as primary liaison between Visa support staff and customers and will represent customer system/operational requirements to internal organizations.
• Will apply working knowledge of a variety of systems and procedures to assess business and technical impact of project requirements and communicate these to clients and internal Visa departments.
• Plan and conduct member meetings and conference calls.
• Manage routine and non-routine, moderately complex processing and change requests, as well as support customer initiatives.
• Assess operational opportunities to increase service quality or efficiency.
• Prepare and maintain detailed project plans, status reports, and issues logs.
• Represent customer system and operational requirements to internal Visa organizations.
• Responsible for own work flow assignments and must be able to take the initiative to resolve problems and meet deadlines.
• Coordinate internal Visa resources to ensure delivery on commitments.

Qualifications

• Bachelors/Degree or equivalent experience. 
• Experience using standard MS Office tools (e.g. MS Project, Excel, PowerPoint, Word, Visio, etc.).
• 1 to 3 years direct experience in project management is preferred.
• 1 to 3 years experience in electronic funds transfer (EFT), ATM, or retail banking, is preferred.
• Experience/knowledge with Automated Teller Machines (ATM) industry.
• Experience/knowledge of Connex Advantage terminal driving application a plus.
• Experience in a technology based industry is preferred.
• Ability to comprehend and translate technical issues.
• Ability to synthesize technical information and apply to business solutions.
• Must be able to handle multiple priorities at once and re-prioritize tasks with minimal involvement from management.
• Demonstrated success in customer relationship management.
• Strong verbal, written, presentation and interpersonal skills are required.

All your information will be kept confidential according to EEO guidelines.