Senior Program Manager, Program Governance and Controls

  • Palo Alto, CA, USA
  • Full-time

Company Description

Common Purpose, Uncommon Opportunity. Everyone at Visa works with one goal in mind – making sure that Visa is the best way to pay and be paid, for everyone everywhere. This is our global vision and the common purpose that unites the entire Visa team. As a global payments technology company, tech is at the heart of what we do: Our VisaNet network processes over 13,000 transactions per second for people and businesses around the world, enabling them to use digital currency instead of cash and checks. We are also global advocates for financial inclusion, working with partners around the world to help those who lack access to financial services join the global economy. Visa’s sponsorships, including the Olympics and FIFA™ World Cup, celebrate teamwork, diversity, and excellence throughout the world. If you have a passion to make a difference in the lives of people around the world, Visa offers an uncommon opportunity to build a strong, thriving career. Visa is fueled by our team of talented employees who continuously raise the bar on delivering the convenience and security of digital currency to people all over the world. Join our team and find out how Visa is everywhere you want to be

Job Description

Do you love organizing and managing portfolios of technical programs? Building partnerships and relationships? Keeping up with the latest data technologies? We are looking for you!

This role provides strategic and tactical leadership of our Data Platform portfolio, enabling delivery of a broad portfolio of programs and initiatives. Responsibilities include communication, portfolio and program governance, reporting, and Annual Operating Plan.


-Innovate, socialize, implement, facilitate and iterate portfolio and program level:

  • Governance processes and forums in support of data-driven decision-making and providing transparency into progress, risks, and issues.

  • Executive communication and messaging.

  • Change management process for assigned portfolios, including intake, sizing, impact and trade-off assessment, and decision-making processes.

  • Reporting effectively, to provide transparency and visibility into the program's scope, progress and status.

-Serve as “process champion” for planning and portfolio management functions.

-Drive the product development planning activities in support of Annual Operating Planning and Roadmap. Foster and facilitate collaboration and shared accountability for outcomes with Product, Development, Architecture, Operations & Infrastructure, Release Management and other technology and business partners.

-Ensure business priorities and product changes are incorporated into portfolio and program plans, dependencies are captured and tracked, risks and issues are proactively identified and mitigated, and progress is communicated to stakeholders and executives.


-9+ years of progressively more responsible experience in directly relevant leadership roles in technology planning, portfolio management, program management, business/systems analysis, technical product development and management, management consulting, software development, and/or technology strategy. Directly relevant experience within a larger, leading technology company is highly preferred.

-Solid understanding of the software/product development lifecycle (SDLC/PDLC) and program and project management techniques, methodologies and best practices.

-Strong process orientation and demonstrated ability to define and document new or improved product/program planning, product development, quality assurance, release management, and other processes and workflows.

-Demonstrated understanding of process improvement programs and processes, with experience driving them successfully within technology organizations highly preferred. Experience developing and implementing metrics to deliver desired business outcomes. Some background in “operational excellence” and/or Six Sigma helpful.

-Excellent verbal communication, presentation, collaboration and teamwork skills with demonstrated ability to gain trust, secure buy-in and influence change at all levels. Highly effective facilitation skills in both large and small group settings.

-Outstanding written communication, analytical and problem-solving skills. Highly skilled in the creation of presentations, new reporting mechanisms and other documents. High attention to detail with ability to synthesize information from multiple sources and distill it in crisp, clear language appropriate for a variety of audiences including technology and business executives.

-Project Management Professional (PMP®)

-BA/BS degree is required with preference for degrees in Computer Science, or Engineering. MS/MBA is a plus.

Additional Information

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