Facilities Manager

  • New York, NY, USA
  • Full-time

Company Description

Common Purpose, Uncommon Opportunity. Everyone at Visa works with one goal in mind – making sure that Visa is the best way to pay and be paid, for everyone everywhere. This is our global vision and the common purpose that unites the entire Visa team. As a global payments technology company, tech is at the heart of what we do: Our VisaNet network processes over 13,000 transactions per second for people and businesses around the world, enabling them to use digital currency instead of cash and checks. We are also global advocates for financial inclusion, working with partners around the world to help those who lack access to financial services join the global economy. Visa’s sponsorships, including the Olympics and FIFA™ World Cup, celebrate teamwork, diversity, and excellence throughout the world. If you have a passion to make a difference in the lives of people around the world, Visa offers an uncommon opportunity to build a strong, thriving career. Visa is fueled by our team of talented employees who continuously raise the bar on delivering the convenience and security of digital currency to people all over the world. Join our team and find out how Visa is everywhere you want to be.

“Visa will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of Article 49 of the San Francisco Police Code.”

Job Description

Visa NYC is searching for a leader who can build a thriving community while delivering impactful business experiences.

The NYC Facilities Manager, reporting to Global Corporate Services Team with a local reporting relationship to the NYC Office Executive Leader, is empowered to assist in local Engagement & Communication efforts with the NYC Leadership Council to help implement an approach that will foster employee community and delight clients and customers while ensuring the space meets the needs of the organization.  The Facilities Manager is also responsible for the delivery of workplace services and office safety & security.

Key responsibilities include:

Facilities Management

  • Being responsible for the activities of outsourced vendors in the delivery of all required workplace services and serve as the primary contact with the local landlord/property management function. This
    includes but is not limited to overseeing all maintenance services such as janitorial, specialty cleaning, pest control, housekeeping and kitchen services.

  • Managing facilities, space planning and security & safety programs at the office and assisting in trouble shooting issues with the various security systems.

  • Overseeing the implementation of established maintenance contracts to make sure such services are performed at the contracted time, term and conditions. Enforcing established service levels keeping in mind the needs of Visa staff.

  • Create CRE BAU and capital budget for the office for approval by CRE management.

  • Responsible for PMs and operations of the east coast hanger workspace located in White Plains NY.  Overseeing all work that needs to be performed at the hanger to maintain a safe working environment for staff

Office Operations

  • Providing support for budgeting processes including annual planning, forecasting and developing recommendations for the office.

  • Creating and maintaining monthly budget summaries to track planned spending and actual expenditures in the finance tools and manage to the approved budget.

  • Creating project documents, proposals and implementation plans.

  • Providing coaching and direction to Office Team staff.

Employee Engagement

  • Assisting the office Leadership Council in planning local events and employee experiences, delivering key outcomes of the office engagement plan ensuring alignment with all key

  • Assisting with the NYC Employee Communications plan and creating an informed and engaged workforce.

  • Increasing efficiencies and implementing office management model including implementing self-service options for hoteling Visa executives and employees.

The NYC Facilities Manager needs to demonstrate high client and customer service orientation, innovative problem solving, and efficient process management. This role requires a self-starting leader who is interested in identifying and proactively addressing opportunities to improve stakeholder experiences.


  • Collaboration, highly effective communication.

  • Ability to work in a fluid environment where assignments change daily and are time sensitive.

  • Ability to work under pressure.

  • Exceptional project management capabilities.

  • Able to simplify complex events or programs.

  • Proficiency in MS Suite.

  • Procurement processes.

  • BA preferred.

  • 5-8 years of professional or corporate experience.

Additional Information

All your information will be kept confidential according to EEO guidelines.


Privacy Policy