The Visa North America Digital Products team is on the forefront of Visa’s innovation and looking for talented individuals with vision, passion and determination to make our clients business and consumer products more engaging, seamlessly available, easy to use and secure.

Visa is looking for a Director, Client Implementation Solution Engineer to join the US Product team leading the integration of key enterprise clients to Visa's wide range of products. This role will focus on key product lines Visa Token Service, Visa Checkout, Visa Account Management Solutions, Visa's Risk products, and more.

The Director, Client Implementation Solution Engineer will be responsible for meeting with key executives at large enterprise clients, educating them on product offerings and defining a solution that meets the client’s unique needs and constraints.  The candidate filling this role is a seasoned leader with strong technical knowledge, experience with solution design and architecture, expertise in eCommerce and payments processes and KPIs, and the ability to interface with executives and successful client management skills. Prior experience implementing software as well as payment solutions with large enterprise clients is strongly preferred.  This role will support cross channel solutions, platforms and market segments, as well as engagements across issuers, acquirers, merchants, and technology partners.

Responsibilities

• Lead and drive key engagements with key worldwide enterprise clients including merchants and partners in the ecommerce space.  Work to drive strategic initiatives with these clients while understanding their needs and ensuring that Visa’s interests are correctly represented while ensuring the delivery of strategic projects
• Interface closely with Visa Sales, Marketing, Strategy, and Product teams and deliver compelling business cases to clients for how Visa solutions will benefit their online business.
• Articulate how Visa solutions impact eCommerce KPIs, cost efficiency, and margins to clients
• Meet with client technology and business stakeholders and deliver solution recommendations with a clear business benefit to the client, while ensuring a quality of integration that drives a mutual benefit with Visa.
• Problem solver, team leader, relationship builder and strong communicator
• The ideal candidate possesses extensive mobile, merchant and developer knowledge, and has an ability to deliver
• Manage “first-of-kind” discovery and implementation projects with merchants and partners on new use cases with Visa’s products and solutions, such as IoT, conversational commerce, connected car, etc.
• Interact directly with executive leadership to evangelize digital product solutions both internally and externally by meeting with key partners, driving conversations and giving presentations
• Thought leader that can identify opportunities for innovation and engagement with clients and work with the product management team to document, evangelize and implement these opportunities
• Apply industry expertise with knowledge of Visa Inc.’s global market opportunities, consumers, merchants, issuers, enabling partners, and competition

• BA/BS in Computer Science, business, or a related field
• Requires a minimum of 12 years in client-facing professional services and/or product management.
• eCommerce or payments industry experience required
• Experience producing BRDs, Solution Design Documents, Process Flow Diagrams, SOWs
• Experience working with eCommerce development technologies across desktop, mobile/responsive web, and mobile app channels
• Experience working with APIs in various technology environments
• Experience and high comfort level working in an agile environment
• Strong understanding of eCommerce KPIs
• Ability to articulate a business benefit to an executive-level business stakeholder, with the ability to also explain technical integration details to a developer-level contact.
• Requires strong analytical and problem solving skills
• Executive level written and verbal communication skills, interpersonal and presentation skills and the proven ability to influence and communicate effectively
• Ability to build successful client relationships with high-level client executives
• Excellent facilitator and moderator
• Comfortable working independently in fast-paced environment
• Candidate must be a self-starter and have a disposition to work independently with a commitment to detail in an organized manner. 

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of Article 49 of the San Francisco Police Code.
All your information will be kept confidential according to EEO guidelines.