The Visa North America Digital Products team is on the forefront of Visa’s innovation and looking for talented individuals with vision, passion and determination to make our clients business and consumer products more engaging, seamlessly available, easy to use and secure.

Note: this position has a strong internal candidate.

Visa's US Product Solutions Implementation team is responsible for integrating Visa's issuer, merchant, acquirer and technology partner clients with Visa's wide range of product offerings including, Visa Token Service, Visa Checkout, Visa Account Management Solutions, Visa's Risk products, and more.  The US Product Implementation team is made up of client-facing sales engineers, project managers, and technical integration managers, who manage many concurrent integration projects across different client types, products, and implementation use cases.  The Client Implementation Manager will be accountable for managing individual client-facing projects end-to-end, from Sales to Kickoff to Launch, coordinating with Visa Solution Architects and Technical Leads.  This role will also be asked to coordinate across implementation managers to facilitate progress towards the larger team and/or program-level goals, perform capacity and resource planning, and ensure that the overall program objectives are met on time and on budget.     

Responsibilities

• Support Visa Solutions commercial deployments in the US, across Visa's products and segments (Issuer, Acquirer, Merchant, Technology providers)
• Lead major initiatives within the Visa's US Product organization as it relates to client-facing integration readiness and execution
• Own the definition of integration deliverables for new product launches, including but not limited to operational processes, client sales engineering, integration solution design, project SOWs, and certification.
• Act as the primary subject matter expert for new product integration responsibilities, building training material and delivery training to other team members and cross-functional teams
• Project manage integration activities across multiple individual team leads working on a variety of client engagements in different geographies and project phases.
• Facilitate between US and regional integration teams on common program activities
• Proactively solicit, assess, and report program-level status, tracking project activities against overarching program level goals.  Identify risks, escalate and clear roadblocks when needed.  Ensure key program milestones and deliverables are met on time and on budget.
• Capable of running as an individual client-facing integration lead for a subset of the Visa product implementations
• Executive level communication skills, written and verbal
• High attention to detail, organized, and strong project management skillsets a must.
• Must be a self-starter.

• Bachelors degree required in computer/electrical engineering or computer science, or equivalent technology expertise and acumen acquired through work experience.
• Requires a minimum of 12+ years in client-facing professional services and/or project/program management.
• eCommerce industry experience required
• Payments industry knowledge a plus.
• Ability to communicate technical concepts in a clear and articulate fashion to both technical and non-technical audiences.
• Ability to act in a leadership role, working across multiple teams in an organization
• Independent decision making required on daily basis with minimal oversight from senior members of staff
• Complex and varied workload, required to support multiple ongoing implementations and processes
• Advanced planning, organizational and problem solving skills

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of Article 49 of the San Francisco Police Code.
All your information will be kept confidential according to EEO guidelines.