Fascinated by the future and captivated by technology?

Smart, driven and want to make a difference in the world?

You'll fit right in.

Join a diverse team at Visa, where your individuality fits right in. We can provide the opportunity to shape the payments experience globally. Together, let's transform the way the world pays.

Think you know us?

Our mission is to connect the world through the most innovative, reliable and secure digital payment network that enables individuals, businesses and economies to thrive.

Individuality fuels our brand and our global team we're proud that we are a talented team of 15,000 individuals with unique backgrounds, perspectives and experiences. Therefore, we understand that you are much more than your day job. We encourage quality of life outside of the office, whether it's taking advantage of agile work schedules or our wellness programs, Visa respects and encourages meaningful work/life balance for everyone.

So, if you're not satisfied with the status quo, we can satisfy your desire to explore new territory, giving you the runway to really make an impact, whilst connecting you with teams around the world in a truly inclusive culture that celebrates our uniqueness.

If you think you could support Visa as a Transaction Manager - London, we want to hear from you together, let's make Visa a great place to work.

What's it all about?

Operations Support is part of the Finance Controllership function and focuses on the application of controls and efficient transaction execution.

This is an opportunity to join a new team in Finance responsible for introducing and managing the highest standards of transaction controls and business support.

The Transaction Manager is a senior team member responsible for ensuring that business transactions initiated across the assigned markets and functions are operated in an effective and compliant manner, and are in adherence to established policies and procedures.

The role works collaboratively with the controls functions (especially Controllership, Compliance and Legal) and with various business functions to support end-to-end administration of transactions with business partners in a controls compliant manner by supporting activities across support functions including procurement, compliance and finance.

The role holder shall be able to undertake responsibilities with a high degree of autonomy and will provide oversight of other team member's work, focusing on managing escalations and complex issue resolution as well as provide training to the business and team members on policies and procedure as required.

What we expect of you, day to day.

• Responsible for managing complex transactions for allocated cluster/functions against defined criteria from inception to closure
• Key point of contact for the business and other supporting functions
• Assess transactions against applicable policies and controls and advise team members and business teams on applicable requirements, in consultation with Controllership, Legal, Compliance, Sourcing etc.
• Develop and support action on remediation plans to address identified issues impacting the controls and processes environment
• Provide consultative services to assist the businesses in supporting business opportunities to achieve a positive outcome for the customer and ensuring compliance to policies and procedures
• Provide commercial advisory to the Business and be seen as a "go to" subject matter expert on policies and procedures
• Represent the voice of the business teams to ensure the needs of the business are represented in developing and delivering effective controls, processes and procedures.
• Responsible for ensuring control application and responsible for gathering evidence of control completion
• Manage financial activities (Ariba and Oracle) on behalf of the business
• Manage internal contract signing process and review evidence of delivery and receipting of goods/services
• Maintain documentation for audit and compliance purposes
• Manage escalation and complex cases, giving direction to team members and stakeholders
• Analyse activity data and report on Operational Support process metrics
• Perform root cause analysis and drive corrective action of exceptions identified by key controls stakeholders.
• Perform supplementary controls and activities as directed
• Ensure remediation plans are in place and tracked to completion for issues identified from Self-Assessment process and from Internal Audit results.
• Support the Europe Controls Committee that meets regularly to align on supporting the Business effectively, and review complex &/or high-risk transactions
• Provide support/delegate to Operations Support Managers as required
• Develop metrics reporting and analytics of implemented processes that measure risk and support continuous business improvement activities
• Collaborates with Controllership to develop and maintain procedures and standard processes to assess, report, and remediate operational risk and compliance-related issues; provides regular self-assessment reporting to Group Executives and Country Managers
• Responsible for representing and upholding the Operations Support focus on compliance with Visa policy and control standards, ethos and service to senior business leaders in assigned markets/functions, maintaining a partnership approach as well as independence.

What we're after...

The following experience is essential:

• Degree educated or equivalent
• Background in Finance, Audit or Compliance with focus on operational controls
• Significant business experience, including supporting senior leadership
• Good problem solving and stakeholder communication skills
• Customer service orientation with a strong attention to detail
• Organised, methodical approach to managing a varied and high volume of tasks
• Strong ethics, integrity and accountability with ability to maintain independence

The following experience will be an advantage:

• Business/Process improvement implementations and Lean Six Sigma exposure/practice
• Business Operations
• Direct or indirect people management

Think you have what it takes?

If you are interested in a career that will challenge and inspire you we'd love to hear from you!

Diversity & Inclusion

Universal acceptance for everyone, everywhere, is not only our brand promise, it's the foundation of our company culture. We foster a feeling of connectedness in the workplace, support diversity of thought, culture and background, fight for important initiatives like Equal Pay and actively work to eliminate unconscious biases that hold us all back.

By leveraging the diverse backgrounds and perspectives of our worldwide teams, Visa is a better place to work and a better business partner to our clients.