Common Purpose, Uncommon Opportunity. Everyone at Visa works with one goal in mind – making sure that Visa is the best way to pay and be paid, for everyone everywhere. This is our global vision and the common purpose that unites the entire Visa team. As a global payments technology company, tech is at the heart of what we do: Our VisaNet network processes over 13,000 transactions per second for people and businesses around the world, enabling them to use digital currency instead of cash and checks. We are also global advocates for financial inclusion, working with partners around the world to help those who lack access to financial services join the global economy. Visa’s sponsorships, including the Olympics and FIFA™ World Cup, celebrate
teamwork, diversity, and excellence throughout the world. If you have a passion to make a difference in the lives of people around the world, Visa offers an uncommon opportunity to build a strong, thriving career. Visa is fueled by our team of talented employees who continuously raise the bar on delivering the convenience and security of digital currency to people all over the world. Join our team and find out how Visa is everywhere you want to be.

The Director will be a member of Visa's North America Client Delivery team, which is responsible for consistent and seamless ‘last mile’ delivery of products and services to clients, including sales enablement support, training, and communications. The Director will support and work closely with the Client Delivery Lead and have a dual reporting line into the Visa Business Solutions COO.  This individual will have responsibility for all activity related to Visa Business Solutions, working closely with key cross-functional stakeholders to include senior product managers, account executives, and marketing and communications support teams. The position is based in Foster City, California.

Responsibilities can include:

• Serve as internal client facing subject matter expert on covered products as well as related business and operational processes

• Coordinate and manage internal client communications for new product launches and major feature enhancements

• Lead cross-functional strategic and tactical initiatives or special projects to solve client focused issues

• Oversee client sales collateral development to include product briefings, product training, FAQs, and talking points

• Test and refine product-market fit to include product positioning and client/market segmentation

• Establish product adoption targets and prioritization by client/market segments and develop, track and manage product sales pipeline process

• Coordinate and manage scaled product rollout planning and execution in North America as needed

• Work cross functionally to troubleshoot, escalate and resolve issues in a timely manner

• Foster productive relationships at all levels within the team and across project teams

• Work effectively with limited direction, often within a complex and ambiguous environment

• Minimal travel required

• Bachelor's degree

  • MBA a plus.

• 10 years Product management, product development, product marketing, management consulting, or business operations equivalent experience

  • Payments experience preferred

  • Business Solutions product management or sales experience preferred

• Excellent written and verbal communication skills

• Manage high complexity, effectively manage time and prioritize workload

• Ability to work with a sense of urgency, and deliver under tight deadlines/time frames

• Strategic thinker with superior analytical and problem solving skills

• High proficiency in PowerPoint, Excel and Word required

All your information will be kept confidential according to EEO guidelines.