Product Analyst, Consumer Credit
- Full-time
- Job Family Group: Product Development
Company Description
Common Purpose, Uncommon Opportunity. Everyone at Visa works with one goal in mind - making sure that Visa is the best way to pay and be paid, for everyone everywhere. This is our global vision and the common purpose that unites the entire Visa team. As a global payments technology company, tech is at the heart of what we do: Our VisaNet network processes over 13,000 transactions per second for people and businesses around the world, enabling them to use digital currency instead of cash and checks. We are also global advocates for financial inclusion, working with partners around the world to help those who lack access to financial services join the global economy. Visa's sponsorships, including the Olympics and FIFA™ World Cup, celebrate teamwork, diversity, and excellence throughout the world. If you have a passion to make a difference in the lives of people around the world, Visa offers an uncommon opportunity to build a strong, thriving career. Visa is fueled by our team of talented employees who continuously raise the bar on delivering the convenience and security of digital currency to people all over the world. Join our team and find out how Visa is everywhere you want to be.
Job Description
The Product Analyst, Consumer Credit will be a member of the Product and Strategy team that is responsible for shaping the organization’s product strategies as well as the development and rollout of Visa’s product solutions in the Canadian marketplace. The team also works collaboratively with issuing and acquiring clients to support product launches and innovations.
This position is based in Toronto and will report to the Senior Director, Consumer Credit & Loyalty Products. This individual will work closely with the full consumer credit team while also collaborating across functional areas: Marketing, Sales, Legal, and Operations. This individual will focus on developing and managing day-to-day activities within the existing credit products (Visa Classic/Gold/Platinum, Visa Infinite and Visa Infinite Privilege) and support the development, launch and implementation of strategies, products and initiatives that drive further consumer credit growth for Visa Canada.
Responsibilities
Subject matter expert for all consumer credit product rules and requirements
Support launch of new credit products alongside other Visa teams from initial recommendation to in-market product launch and ongoing product performance tracking
Document business requirements and lead ongoing project management for platform upgrades
Analyze and support underlying product capabilities – card reports, data files, billing, etc.
Support the development of consumer credit research and analytics to assess market opportunities and provide insight on market and product trends / developments
Support issuers and internal teams with credit value proposition insight and benchmarking
Contribute to the development of new services and benefits for cardholders and issuers
Work alongside the Director, Consumer Credit to support the development of annual plans and the long term consumer credit strategy in the Canadian market
Collaborate with the benefits and marketing teams on the go-to-market strategy to launch and promote new benefits and product related marketing campaigns
Secondary
- Track all key KPIs and measurements against product growth metrics
- Support the consumer credit team in reporting, business tracking and competitive reviews
Deliver reporting and forecasting at the product level for all credit segments (eg. Affluent)
Support with management, tracking and forecasting of operating budget and revenues
Assist in the development of client presentations and reports to provide updates and insights on product performance and opportunities
Qualifications
- 3 - 5 years of professional experience ideally at a financial institution, payment network, consulting, technology, data/research or digital company
Ability to write product and business requirements including comprehensive use cases
Strong detail orientation ensuring the highest level of rigor in reporting and data analysis
Proven ability to generate insights from data and craft a compelling presentation storyline
Self-motivated, intellectually curious, results-oriented individual
Ability to progress multiple priorities concurrently
Evidence of digital mindset and familiarity with digital deployments (APIs, SDKs, etc.)
Strong interpersonal and communication skills and ability to work collaboratively
Highly developed written skills to deliver concise emails and compelling presentations
Flexibility in the face of changing priorities and demanding clients
Excellent professional-level power point skills to craft compelling data oriented presentations
Additional Information
All your information will be kept confidential according to EEO guidelines.