Director - Platform and Reliability Test Engineering,

  • Austin, TX, USA
  • Full-time

Company Description

Common Purpose, Uncommon Opportunity. Everyone at Visa works with one goal in mind – making sure that Visa is the best way to pay and be paid, for everyone everywhere. This is our global vision and the common purpose that unites the entire Visa team. As a global payments technology company, tech is at the heart of what we do: Our VisaNet network processes over 13,000 transactions per second for people and businesses around the world, enabling them to use digital currency instead of cash and checks. We are also global advocates for financial inclusion, working with partners around the world to help those who lack access to financial services join the global economy. Visa’s sponsorships, including the Olympics and FIFA™ World Cup, celebrate teamwork, diversity, and excellence throughout the world. If you have a passion to make a difference in the lives of people around the world, Visa offers an uncommon opportunity to build a strong, thriving career. Visa is fueled by our team of talented employees who continuously raise the bar on delivering the convenience and security of digital currency to people all over the world. Join our team and find out how Visa is everywhere you want to be.

Job Description

The technical leader will be responsible for:  

  • Lead and manage a test engineering team; leverage the expertise of the staff and integrate activities; s/he will serve as key liaison between business, project management, technical development  and test engineering staff to ensure that specifications and standards meet requirements
  • Collaborate with development/analysis and test engineering staff in remote locations; set clear, aligned goals and direction; delegate and provide candid feedback and coaching to maximize team competency
  • Work with different Network Processing Product Development and testring management teams to formulate, plan and execute strategic initiatives
  • Work with other directors and senior directors within the department to build seamless workflow and processes that will ensure efficient management of resources and the timely deliverable of projects and work units
  • Collaborate and consult with other directors and senior directors in other parts of the organization to ensure that project’s objectives are aligned with quality standards, strategies, and goals 
  • Manage relationship with Product, Client Support Services and various PMO offices to ensure collaborative, smooth, healthy and open working relationship is maintained
  • Keep senior management informed of progress and any obstacles impeding the successful implementation of projects
  • Handle routine daily activities such as logistics coordination, coaching, mentoring, recruiting, planning, delivery, quality, customer/vendor relationships, performance metrics, operations, efficiency and other services
  • Mentor and lead other members of the department in the area of test engineering best practices


  • Bachelor's Degree in Computer Science (or equivalent technical degree)  is required
  • 8+ or more years of working experience in IT industry with at least 5 years of experience in areas like development, Quality Assurance/Test Engineering, customer support and tool automation
  • Extensive technical experience with developing/testing applications on Mainframe and/or Open Systems platform
  • Minimum of 3 years in a leadership and resource management capacity
  • Strong understanding of various development and testing methodologies and their respective best practices
  • Demonstrates extensive knowledge of assessing risks and recommending risk mitigation
  • Demonstrates thorough abilities as a successful team leader: leading teams to generate a vision, establish direction and motivate members, create an atmosphere of trust, leverage diverse views, coach staff, and encourage improvement and innovation
  • Proven ability to collaborate and work horizontally throughout a complex organization
  • You must be a self–starter and a team player interested in joining and maintaining a collegial work environment
  • Excellent inter-personal and communications skills
  • Creative thinking and problem solving skills
  • Process oriented and able to work independently with very minimal supervision
  • Communicate with members of the department to set project timeline and deliverables
  • Timely escalation to management or senior management
  • Accurate reporting of status to project management, product office and resource management

Additional Information

All your information will be kept confidential according to EEO guidelines.


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