Director, Visa Consulting and Analytics - North America

  • Full-time
  • Job Family Group: Sales and Business Development

Company Description

Visa Consulting and Analytics (VCA) drives tangible and impactful results for Visa’s network clients, including financial institutions and merchants. Drawing on our capabilities across strategy, analytics, operations, marketing, and macroeconomics, Visa Consulting and Analytics solves the most strategic problems for our clients.

The U.S. Consulting Practice within VCA provides a comprehensive range of consulting services and solutions for Visa’s clients in the United States.  We apply deep payments industry and functional expertise to assist clients with their unique challenges and key business priorities, including driving growth and profitability, optimizing customer experience, developing digital strategies and managing risk.

Job Description

The VCA team is looking for an individual to join our strategy consulting practice and play a key role developing and delivering high impact engagements for Visa’s clients in the North America region. The successful candidate will be responsible for delivering and implementing projects and solutions with various types of Visa clients, including issuers such as large multi-regional, regional and community financial institutions. This person will develop initiatives to promote sustainable and profitable growth, thereby ensuring that Visa is both the preferred brand and a valued, long-term business partner.

The ideal candidate is a highly analytical individual with previous strategy, consulting and /or payments experience.

Typical projects may include:

  • How does a Financial Institution expand market share in consumer market?
  • How should a credit card issuer use emerging technology to acquire the best customers?
  • How does a Financial Institution grow their credit card portfolio while mitigating credit risk?
  • How does a Bank or Credit Union optimize their revenues?
  • How can a Financial Institution drive increased spend in specific segments?

The location is flexible for this role with a preference for Foster City, CA

Responsibilities:

  • Proactively engage with Visa leaders in regular strategic & planning discussions; cultivate and manage a pipeline of work with Financial Institutions.
  • Contribute to selling consulting engagements by identifying potential opportunities with Visa’s client banks/financial institutions.
  • Develop frameworks, approaches, solutions and recommendations that effectively and efficiently address the most impactful opportunities and challenges.
  • Build solutions and actionable insights that will help clients to grow their portfolios.
  • Partner with peers in other functional areas (e.g., sales and solutions, marketing, sales, risk, innovation, products) and across global regional teams to execute projects in ways that leverage the breadth and depth of Visa’s resources.
  • Produce insights, analyses and recommendations to improve client performance, boost growth, drive understanding of client issues and provide strategic guidance for client priorities across the verticals and segments.
  • Build new scalable solutions, toolkits, best practice documents and consulting approach that can be applied across VCA practice
  • Develop client-specific presentations which address executive needs and deliver presentations to clients and internal Visa partners

Qualifications

We are looking for bright and enthusiastic people to bring innovative ideas to our consulting practice:

  • 10-12 years progressive experience across management consulting and/or payments industry
  • 2-3 years of prior strategy consulting experience required
  • Bachelor's degree (MBA preferred)
  • Excellent communication, story-telling and presentation skills
  • Self-motivated, highly energized; detail-oriented individuals who will deliver strategic thought leadership, problem diagnostics and high impact solutions to clients support the growth and performance. 
  • Candidates must be able to develop enduring, strategic relationships with internal and external clients and across the Visa organization.
  • Ability to effectively manipulate and analyze large data sets (industry and Visa) to determine meanings insights and recommendations for clients
  • Strong team player with a willingness to collaborate across levels and functional experts
  • Strong multi-tasking skills and ability to adapt
  • Proficient and ideally a power-user of spreadsheet and presentation tools
  • An interest in payments, financial institutions or consumer lending a plus
  • An affinity for payments technology, digital, FinTech
  • Ability to travel (up to 25%)

Additional Information

All your information will be kept confidential according to EEO guidelines.

Privacy Policy