Common Purpose, Uncommon Opportunity. Everyone at Visa works with one goal in mind –  making sure that Visa is the best way to pay and be paid, for everyone everywhere. This is our global vision and the common purpose that unites the entire Visa team. As a global payments technology company, tech is at the heart of what we do: Our VisaNet network processes over 13,000 transactions per second for people and businesses around the world, enabling them to use digital currency instead of cash and checks. We are also global advocates for financial inclusion, working with partners around the world to help those who lack access to financial services join the global economy. Visa’s sponsorships, including the Olympics and FIFA™ World Cup, celebrate teamwork, diversity, and excellence throughout the world. If you have a passion to make a difference in the lives of people around the world, Visa offers an uncommon opportunity to build a strong, thriving career. Visa is fueled by our team of talented employees who continuously raise the bar on delivering the convenience and security of digital currency to people all over the world. Join our team and find out how Visa is everywhere you want to be.

The Senior Risk Management Analyst role is suited for a seasoned professional with strong risk identification and risk mitigation background. Prior experience in payment systems and a deep understanding of various financial and regulatory controls that apply in financial services business to business areas would be beneficial.  He / She will be responsible for supporting the Client Services (CS) organization in process documentation, risk identification inherent within a process and identify and test controls. The risk identification program is part of the CS organizations commitment to ensure we Visa established internal standards for organizational compliance as they apply to a given business process.

Reporting to the Director of GCCS Internal Controls and Compliance, this person will be responsible for working across multiple internal and external teams to identify key business process, document process and existing controls, pinpoint possible risks or control gaps and then formulate recommendations for closing those gaps via working group sessions for each process identified.

Principle Responsibilities/Key Results Areas:

• Working with other key members of the team, provide support for Audit, Security and Compliance activities
• Perform assessments of the focus areas including review of existing processes and procedures, adherence by staff and make recommendations to improve preventive and detective controls
• Continually attain industry knowledge, practices, concepts and strategies
• Take prompt and decisive action in managing items, tasks to be completed and deadlines to meet
• Respond resourcefully to new priorities and challenges
• Be action orientated and prepared to act responsibly with limited information
• Superior oral and written English communication skills, includes strong presentation skills
• Strong project management skills
• Experience shaping and delivering defined strategies
• Demonstrated strong leadership capabilities and interpersonal skills
• Provide feedback and business requirements to various Contact Center, Product, and Technology teams when necessary to enhance internal controls and protect cardholder information 
• Assist various stakeholders to implement recommendations from Audit, Security and Compliance reviews
• Ensure Visa’s policies including Key Controls & Technical Security Requirements are followed.

• Bachelor Degree (equivalent work experience preferred)
• Minimum of 6 years of experience in the financial or information service industry
• Self-Motivated, and able to work independently as well as on a team
• Strong / accurate written and oral communication is important
• Proven record of delivering results
• Ability to represent technical and business issues and solutions to multiple levels internally and externally to support strategic organizational plans
• Demonstrate broad risk knowledge across common industry policy bodies.  These may include PCI, FFIEC, SSAE16, SOX, ISO, COSO, COBIT, CRISC and others
• Current experience in identification and documentation of Risk areas and controls is required
• Risk Management experience with traditional and alternative business practices desirable
• Excellent oral, written, and presentation skills with an ability to clearly communicate using Microsoft Word and PowerPoint documents
• Ability to build consensus across disparate views and organizations through excellent communications skills
• Knowledge of new contact center channels (mobile, Social Media etc.) and emerging payment technologies a plus
• Creative, team-focused problem solving skills with drive for deadline completion
• Must be extremely flexible and able to manage multiple tasks and very short deadlines
• Domestic or international travel is required
• Excellent English oral / written language skills, additional language skills a plus
• Location Miami (no relocation is provided)

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of Article 49 of the San Francisco Police Code.

All your information will be kept confidential according to EEO guidelines.