IAM Release Manager

  • Austin, TX, USA
  • Full-time

Company Description

Common Purpose, Uncommon Opportunity. Everyone at Visa works with one goal in mind – making sure that Visa is the best way to pay and be paid, for everyone everywhere . This is our global vision and the common purposethat unites the entire Visa team. As a global payments technology company, tech is at the heart of what we do: Our VisaNet network processes over 13,000 transactions per second for people and businesses around the world, enabling them to use digital currency instead of cash and checks. We are also global advocates for financial inclusion, working with partners around the world to help those who lack access to financial services join the global economy. Visa’s sponsorships, including the Olympics and FIFA™ World Cup, celebrate teamwork, diversity, and excellence throughout the world. If you have a passion to make a difference in the lives of people around the world, Visa offers an uncommon opportunity to build a strong, thriving career. Visa is fueled by our team of talented employees who continuously raise the bar on delivering the convenience and security of digital currency to people all over the world. Join our team and find out how Visa is everywhere you want to be. 

Job Description

This is an individual contributor role responsible for the Release Management lifecycle which includes scheduling, coordinating and the management of releases across the platform for multiple applications. The releases can be inclusive of application updates, patches, security improvements, projects and Programs. Where necessary you’ll provide tools and services to help product management and project teams manage and deploy releases into production.  


  • Bachelor’s degree in engineering or related field
  • 4+ years of previous release and/or project management experience, (Solid understanding of project management principles preferred)
  • 6+ years of experience in information systems operations environment in systems analysis or development
  • ITIL trained and 2+ years of experience in ITIL framework.  ITIL Foundation certified preferred.
  • 3+ years of experience using Jira managing releases, structures
  • Formal training in project management practices preferred
  • Advanced knowledge of software development life-cycle
  • Familiar with CI process and automation tools used to build, integrate, and deploy software releases to various platforms
  • Demonstrated ability to coordinate cross-functional work teams toward task completion
  • Demonstrated effective leadership and analytical skills
  • Advanced written and verbal communication skills are a must
  • General PC knowledge including Microsoft Office expert level knowledge of Excel

Additional Information

Responsibilities include but may not be limited to the following:

  • Plan the release windows and cycles across a portfolio of IAM and privileged access applications

  • Manage risks and resolves issues that affect release scope, schedule and quality

  • Measure and monitor progress to ensure application releases are delivered on time and that they meet or exceed expectations

  • Coordinate release content and effort based on the priority service request backlog, production issues, or patches

  • Manage relationships and coordinate work between different teams at different locations

  • Coordinate release notes with product managers or Tech leads

  • Conduct Release Readiness reviews, Milestone Reviews, and Business Go/No-Go reviews

  • Coordinate deployment, run books and implementation plans

  • Communicate release details and schedules to the Business as required

  • Negotiate, plan and manage all release activities

  • Work with build engineers to design branching strategy based on release road map and production fix needs

  • Maintains the release schedule for all core services and ensure alignment across key partners and vendors.

  • Continually work towards making improvements in the release process

  • Lead and co-ordinate the Go-Live activities including the execution of the deployment Plans, scheduling and checklists.

  • Maintains a release repository and manages key information such as build and release procedures, dependencies, and notification lists, outcome of change including change status

  • Coordinate with all relevant parties to get necessary approvals for the change


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