Social Impact: VP, Head of Community Programmes

  • San Francisco, CA, USA
  • Full-time

Company Description

Common Purpose, Uncommon Opportunity. Everyone at Visa works with one goal in mind – making sure that Visa is the best way to pay and be paid, for everyone everywhere. This is our global vision and the common purpose that unites the entire Visa team. As a global payments technology company, tech is at the heart of what we do: Our VisaNet network processes over 13,000 transactions per second for people and businesses around the world, enabling them to use digital currency instead of cash and checks. We are also global advocates for financial inclusion, working with partners around the world to help those who lack access to financial services join the global economy. Visa’s sponsorships, including the Olympics and FIFA™ World Cup, celebrate teamwork, diversity, and excellence throughout the world. If you have a passion to make a difference in the lives of people around the world, Visa offers an uncommon opportunity to build a strong, thriving career. Visa is fueled by our team of talented employees who continuously raise the bar on delivering the convenience and security of digital currency to people all over the world. Join our team and find out how Visa is everywhere you want to be.

Job Description

Visa recognizes that operating a successful company is about much more than delivering strong returns to shareholders. We strive to make a positive, and ideally transformative impact on the world, based on the belief that doing well can and should mean doing good, particularly for a global organization like Visa whose business is connecting the world to enhance financial inclusion.

Through our mission of helping micro and small enterprises thrive, we strive to be a catalyst for growth and positive change around the world. By harnessing our capital, our assets, our people, and our knowledge, we are focused on helping set millions of microenterprises globally on a path to growth. We see micro and small enterprises as the backbone of the global economy, and our goal is to empower these enterprises and improve their livelihoods, ultimately creating a ripple effect throughout their communities.

These efforts build on the strong legacy of social impact Visa has created through corporate giving, financial inclusion and financial literacy. We support broader community needs and humanitarian responses in times of crises, are committed to acting responsibly through environmental, social and governance and our more than 17,000 employees contribute to communities in meaningful ways through volunteering and charitable giving.

To date, we have achieved significant progress – in 2017 alone, we empowered 100+ million net-new cardholders, educated millions of consumers through financial literacy programmes, facilitated nearly $2M of employee charitable giving and 34,000+ volunteer hours, and announced a commitment to transition to 100% renewable electricity within two years.

However, there is more for us to achieve. We are embarking on a new, exciting era and expanding our team so we can move Visa towards becoming a global leader and influencer of governments, non-governmental organizations, and other for-profit companies.


  • Develop and oversee the implementation of community programmes aligned to the Social impact strategy and that resonate across the markets that host us

  • Partner with Visa’s network of office leaders, Government Relations, and other internal and external stakeholders to deliver multi-year, multi-geography programmes that deliver impact at scale

  • Align corporate community programmes charitable contributions with micro/small enterprise anchor pillar where possible

  • Create innovative programmes to drive employee engagement around employee volunteering and giving

  • Manage Visa’s consideration and activation of humanitarian responses, including philanthropic giving and employee involvement;

  • Guide global gift matching program/policies; obtain Contributions Committee approvals as needed

  • Oversee full lifecycle of charitable contribution processing (vetting, documentation, approvals, payments, reporting)

  • Engage with senior and executive level leaders to support and influence decisions, including Visa’s regional leadership

  • Manage and influence regional giving strategies, budgets and programmes

  • Serve as a thought leader in corporate community programmes within and outside Visa

  • Manage Community team, including a combination of direct reports and indirect team members responsible for activating the programmes

  • Embody Visa’s Leadership Principles and inspire others to as well

  • Serve as Policy Owner for Charitable Contributions Policy and Procedures

  • Mentor, coach and train staff; lead a strong, engaged and passionate team


  • Professionally qualified or equivalent with an expectation of over 10 years managing team

  • Demonstrated experience managing and growing similar programmes in a corporate environment

  • Exceptional project management skills and the ability to structure and manage multiple initiatives simultaneously and drive to completion

  • Extraordinary written and communication skills

  • Ability and mindset to work collaboratively across various Visa Teams and functions

  • Passion for and ability to create social impact

  • Exhibit relevant and consistent leadership behaviors in team management, partner communications and internal interactions with peers, senior management, third party vendors and external partners.

  • Recognized thought leader in developing strategic, scalable corporate community programmes

Additional Information

All your information will be kept confidential according to EEO guidelines.

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