Sr. Director - Merchant & Acquirer Solutions

  • Mexico City, CDMX, Mexico
  • Full-time

Company Description

As the world's leader in digital payments technology, Visa's mission is to connect the world through the most creative, reliable and secure payment network - enabling individuals, businesses, and economies to thrive. Our advanced global processing network, VisaNet, provides secure and reliable payments around the world, and is capable of handling more than 65,000 transaction messages a second. The company's dedication to innovation drives the rapid growth of connected commerce on any device, and fuels the dream of a cashless future for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network and scale to reshape the future of commerce.

At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, and be part of an inclusive and diverse workplace. We are a global team of disruptors, trailblazers, innovators and risk-takers who are helping drive economic growth in even the most remote parts of the world, creatively moving the industry forward, and doing meaningful work that brings financial literacy and digital commerce to millions of unbanked and underserved consumers.

You're an Individual. We're the team for you. Together, let's transform the way the world pays.

Job Description

The Director - Merchant & Acquirer Solutions Mexico is a proven leader and subject matter expert in Merchant and Acquirer solutions. She / he will DRIVE the way Visa adds value to merchants and acquirers in Mexico. Also, she / he will be a key member of the leadership team of the Merchant & Acquirer Solutions in Latin American (LAC) and will oversee CyberSource Strategy, Sales Engineering, Risk and Support functions in Mexico.

The position leads a key role in the Merchant/Acquirer organization. She / he will be the key point of contact with local and global teams involved in developing products and solutions for merchants and acquirers and will add in depth market knowledge to assure solutions developed fits to local conditions and client needs in the Mexican market.

She / he and her / his team will provide technical sales support for local Merchant and Acquirer Sales teams, leading to the implementation of a meaningful and diverse portfolio of products and services to merchants and acquirers in Mexico. These products and solutions include the use and adoption of digital payments, fraud & security, payment gateway, acquirer processing, loyalty and data analytics solutions. This portfolio will combine CyberSource and Visa products, solutions and capabilities, with others from 3rd party players.



Take the lead role in creating and/or amending Mexico´s go to market’ plans for merchant and acquirer-related solutions

Direct responsibility for the CyberSource Mexico products and solutions

Lead the Merchant & Acquirer Solutions team in Mexico, managing and leading a group of professionals (direct and / or indirect reports).

Lead solution deployment efforts that best address customer needs in the acceptance ecosystem.

Collaborate closely with Local & Regional Product Management teams to ensure the country’s requirements and characteristics are clearly understood and addressed in the development of products and solutions.

Have a deep understanding of the product and regulatory requirements within the country, so that Visa can successfully roll-out or develop solutions in the country.

Identify, develop and implement solutions to enable new acceptance and Visa acquirer processing opportunities, through new point of sale technologies and digital innovation

Become a trusted advisor with clients by deeply understanding their business and aligning their needs to our solutions.

Create and manage partnerships to facilitate and accelerate the implementation of solutions.

Develop insights and recommendations into the opportunities and challenges of the Mexican Payment Market, articulate them appropriately and work across teams to develop solutions and products, which address those opportunities in a profitable way.

This position will be a part Visa LAC’s Merchant Solutions regional leadership team, and expected to play an active role in the regional product development practices and organizations


Graduate, MBA preferred.

15+ years of professional experience, with a strong component of Product Management and Consultative Selling environment.

Experience in payments and acceptance technology is required.

Deep knowledge on acquirer / merchant products (e.g. gateway, processing and risk solutions) is required.

Cards Acquirer, payment gateway or payment facilitator experience is highly desirable.

Strong leadership capability with proven success in managing people and teams (including senior contributors and direct / indirect teams) and ability to operate, and collaborate across functions

Experience driving merchant / acquiring solutions within the Mexican region – preferred

Results driven and hands on.

Highly client oriented.

Strong influential skills at multiple levels, including Executive / C-level

Strong interpersonal and relationship skills

Drive, enthusiasm and creativity are key attributes.

Highly organized with exposure of project / program management.

Solid strategic thinking and execution capabilities

Solves a range of complex commercial, solution, and organizational problems

Fluent in English and Spanish.

Availability to travel up to 20% of time (domestically and internationally).

Additional Information

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of Article 49 of the San Francisco Police Code.


All your information will be kept confidential according to EEO guidelines.


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