Engineering Manager (REF14783K) - Visa Digital Developer Platform (VDDP)

  • Full-time
  • Job Family Group: Technology and Operations

Company Description

Common Purpose, Uncommon Opportunity. Everyone at Visa works with one goal in mind - making sure that Visa is the best way to pay and be paid, for everyone everywhere. This is our global vision and the common purpose that unites the entire Visa team. As a global payments technology company, technology is at the heart of what we do: Our VisaNet network processes over 13,000 transactions per second for people and businesses around the world, enabling them to use digital currency instead of cash and cheques. We are also global advocates for financial inclusion, working with partners around the world to help those who lack access to financial services join the global economy. Visa's sponsorships, including the Olympics and FIFA™ World Cup, celebrate teamwork, diversity, and excellence throughout the world. If you have a passion to make a difference in the lives of people around the world, Visa offers an uncommon opportunity to build a strong, thriving career. Visa is fueled by our team of talented employees who continuously raise the bar on delivering the convenience and security of digital currency to people all over the world. Join our team and find out how Visa is everywhere you want to be.

Job Description

Visa Payment Digitization Platform (VPDP) comprising of Visa Token Services (VTS) and various flavors of Visa Checkout (VCO) is part of the Visa Digital & Developer Platform (VDDP) group within the Visa Technology Organization.

Tokenization is a key pillar of Visa’s digital future, allowing innovators to develop new payment use cases where a traditional card simply is not viable (IoT, Contextual Commerce, etc,).

Visa Checkout is also evolving to being our new standards-based solution for ecommerce - Visa Digital Commerce Platform (VDCP). This platform is tightly integrated with Visa Token Services (VTS) to support provisioning of payment credentials for one-time, card-on-file and device-based payments.  

We are looking for a talented Engineering Manager to join our team in VPDP Singapore! 

Engineering Manager 

As a Manager of the engineering team (Developers & QA), you will be reporting to the Engineering Director of VPDP Singapore. Your focus will be to oversee the day to day activities of a team of size 8-10 to start with, who will report directly to you. The team currently comprises of engineers ranging from fresh college graduates to senior experienced professionals with close to 6-8 or even more years of relevant experience. 

The engineers design, build and enhance Development and Quality Assurance solutions meant for our customers in an agile, fast-paced environment. You will be working with colleagues across the company, who will help support and challenge you every day. Designing solutions, writing code, unit testing code, developing test cases, automating test cases and frequent check-ins for continuous integration is part of the DNA of this engineering team. You will see your team’s code going to production in just a few weeks and used by strategic accounts worldwide. We need a technically strong, compassionate leader to manage this team and guide them to the next level of success. If this sounds exciting, we would love to chat and tell you more about our work culture, solutions and opportunities.

Our team, as well as our group works under the principles of a common engineering model with both development and testing expertise. You are expected to have hands-on experience and sufficient knowledge to guide the engineers and unblock them as needed on an on-going basis.

Your responsibilities will include:

•   Review high / low-level design of new systems as well as enhancements / defect fixing that the team undertakes and provide input / proper guidance as needed.

•   Review test strategy and test cases meant for functionally testing features end-to-end, to ensure optimum quality of solutions.

•    Be able to review and recommend as needed any open-source / commercial tools that the team is considering for an engineering solution.

•   Actively oversee Developer activities for feature development and bug fixing and ensure delivery of on-time, high-quality, secure code.

•   Keep on top of QA testing being carried out for functional testing, integration testing, regression testing, bug tracking etc. and provide input as needed to improve quality metrics.

•   Becoming the bridge/core contact point for Product, Architect, Dev & QA along with all other potential stakeholders in the pipeline for all the past, on-going and upcoming projects/features is a major responsibility for this role

•   Lead and provide technical mentoring to a team of talented engineers and train them on Developer and QA best practices.

•    Be prepared to support engineers in troubleshooting urgent Sandbox and Production issues and drive stakeholder communication

•   Display active interest in learning about newer technologies and business use cases to build the next generation of payment solutions.

•    Help our clients achieve their business goals by understanding their requirements and delivering the best solution.

•   Collaborate with Project Managers to plan timely and smooth releases of features into Sandbox and Production environments. Remove obstacles that impede work processes.

•    Help plan team backlog work and oversee adherence to Agile / Scrum process every sprint. Unblock them on different aspects as needed to help make progress.

•   Lead meetings and discussions with Product and Architecture teams.

•   Mentor and motivate people to drive engagement within the team.

•   Conduct regular 1:1 meeting, annual goal settings, and performance reviews for team members.

•   Drive behaviors that align with Visa Leadership Principles.

•    Hire, develop and retain employees with diverse backgrounds.

•   Spend time training and grooming high potential employees (succession planning).

•   Develop close working relationships with members of different teams within the organization.

•   Become knowledgeable in Visa's core technology, infrastructure and standards.

•   Actively participate in DDP Singapore technology, innovation and other events and help lead and organize some of these activities.

Qualifications

Your background will ideally include: 

•   Bachelor’s Degree in Computer Science or other technology field; Typically, candidates are expected to have8+ years of experience working in a technology company on Java and related technologies. Experience in delivering Engineering Solutions for enterprise-class, mission-critical, commercial, and scalable products is strongly preferred. Previous people management experience is a must-have.

We want the Engineering Manager to do much more than people management on a day-to-day basis. You would be expected to bring in expertise that include:

Technical:

•   Solid Experience as an individual contributor (Developer or QA) during your career in developing / testing n-tier web application using technologies like JAVA, J2EE, REST, UI Frameworks, ORACLE, LINUX, KAFKA, HADOOP, etc.

•   Exposure to Spring Framework, Hibernate, and other Open Source backend / frontend technologies, object-oriented patterns and design best practices is strongly desired.

•   Strong foundation in requirements scoping, data structures, algorithms, instrumenting and performance benchmarking, problem solving and complexity analysis is nice to have.

•   Familiarity with Continuous Integration, and Test Driven Development is required.

•   Familiarity with testing methodologies such as functional testing, integration testing, regression testing, penetration testing & performance testing is desired. 

•   Familiarity with common application security vulnerabilities and how to overcome them (OWASP) is a Plus.

 

Managerial:

•   Proven track record of leadership skills in people management role in an engineering track in established organizations

•   Excellent leadership, interpersonal skills along with a team player focus 

•   Heightened sense of empathy, with mentoring and motivation skills with adjustments as per different individuals’ personality traits to be effective

•   Strong analytical skills with technical focus and attention to detail

•   Strong sense of responsibility and being able to lead the team by example

•   Good communicator (both oral and written)

Additional Information

Our engineers do more than just write and test code and we need managers for them to go beyond just supervising them:

•   We count on your curiosity and creativity, to want to understand customer requirements and our processes and want to come up with creative solutions.

•   While you’ll have the skill to see and understand the big picture, you’re able to stay focused on the task at hand to achieve immediate goals.

•   You’re great at systematic and accurate research wanting to uncover the smallest detail.

•   You have amazing work ethics that will help us all work extremely well together.

•   You have the passion to understand people and always strive harder to improve our products and services!

•   You have excellent interpersonal skills and above all, you are a team player!

 

All your information will be kept confidential according to EEO guidelines.

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