Everyone at Visa works with one goal in mind – making sure that Visa is the best way to pay and be paid, for everyone everywhere. This is our global vision and the common purpose that unites the entire Visa team. As a global payments technology company, tech is at the heart of what we do: Our VisaNet network processes over 13,000 transactions per second for people and businesses around the world, enabling them to use digital currency instead of cash and checks. We are also global advocates for financial inclusion, working with partners around the world to help those who lack access to financial services join the global economy. Visa’s sponsorships, including the Olympics and FIFA™ World Cup, celebrate
teamwork, diversity, and excellence throughout the world. If you have a passion to make a difference in the lives of people around the world, Visa offers an uncommon opportunity to build a strong, thriving career. Visa is fueled by our team of talented employees who continuously raise the bar on delivering the convenience and security of digital currency to people all over the world. Join our team and find out how Visa is everywhere you want to be.

This Director will be a member of Visa's North America Client Delivery team, which is responsible for partnering with North America (NA) stakeholders to bring credit products and solutions to market, driving adoption, and providing scaled support for client relationship managers. The Director will support and work closely with Client Delivery Leads as well as key cross-functional stakeholders to include product managers, client relationship managers, marketing and communications functions to develop and implement cohesive, integrated go-to-market plans aimed at delivering consistent and seamless experiences for our clients and client managers. The position is based in Foster City, California.

Responsibilities can include:

• Serve as internal client facing subject matter expert on covered products as well as related business and operational processes
• Lead cross-functional project teams to troubleshoot, escalate, and resolve issues in a timely manner
• Coordinate and manage internal client communications for new product launches and major feature enhancements
• Oversee client sales collateral development to include product briefings, product training, FAQs, talking points
• Test and refine product-market fit to include product positioning and client/market segmentation
• Support sales planning, including product adoption targets and prioritization by client/market segments
• Develop, track and manage product sales pipeline process
• Coordinate and manage scaled product rollout planning and execution in North America as needed
• Ensure sales process, pricing, contracting, and support resources are aligned with leadership goals and client demand
• Foster productive relationships at all levels within the team and across project teams
• Work effectively with limited direction, often within a complex and ambiguous environment
• Minimal travel required

• 8-10 years Credit product management, development or marketing; management consulting, or business operations equivalent experience 
• Bachelor's degree from top-tier institution or similar academic experience required (MBA a plus).
• Excellent written and verbal communication skills
• Manage high complexity, effectively manage time and prioritize workload
• Ability to work with a sense of urgency, and deliver under tight deadlines/time frames
• Strategic thinker with superior analytical and problem solving skills
• Ability to handle multiple projects and synthesize data
• High proficiency in PowerPoint, Excel and Word required

All your information will be kept confidential according to EEO guidelines.