Senior Director, Visa Consulting & Analytics - Nationals

  • Washington, DC, USA
  • Full-time

Company Description

Visa Consulting and Analytics (VC&A) drives tangible, impactful and financial results for Visa’s network clients, including both financial services and merchants. Drawing on our expertise in strategy consulting, data analytics, brand management, marketing, operational and macroeconomics, Visa Consulting and Analytics solves the most strategic problems for our clients.

The US Consulting Practice within VC&A provides consulting and solution services for Visa’s largest issuers in the United  States. We apply deep expertise in the payments industry to provide solutions to assist clients with their key business priorities, drive growth and improve profitability. The VC&A team provides a comprehensive range of consulting services to deliver solutions that address unique challenges in areas such as improving profitability, strategic growth, customer experience, digital payments and managing risk.

Job Description

The Sr. Director will play a leadership role on a team of experienced strategic consulting professionals developing and delivering high impact projects for Visa’s largest FI partners. Potential engagements could include market expansion, revenue uplift, segmentation,  portfolio management diagnostics, authorization optimization strategies, assessments of digital product and marketing programs, development of new products with implementation roadmaps, and optimizing client customer servicing processes.

We are looking for highly motivated, strategic, analytical individuals who will deliver strategic thought leadership, problem diagnostics and high impact solutions to clients. The incumbent must be able to develop enduring, strategic relationships with clients and across the Visa organization.

The location is flexible for this role with a preference for the Washington DC area (office is in Ashburn VA) or the San Francisco area - Other potential locations are Wilmington, DE, Charlotte, NC and or Chicago, IL. 

Specific responsibilities include:

  • Proactively engage with clients and Visa client leadership in
    regular strategic & planning discussions; cultivate and manage a pipeline
    of work with clients

  • Develop frameworks, approaches, solutions and recommendations that
    effectively and efficiently address the most impactful opportunities and

  • Partner with peers in other functional areas (e.g., marketing,
    analytics, risk, innovation) and across global regional teams to execute
    projects in ways that leverage the breadth and depth of Visa’s resources

  • Produce insights and analyses to improve client performance,
    drive understanding of client issues and provide strategic guidance for client
    priorities across the payment P&L

  • Where employee is a subject matter expert, provide knowledge
    sharing, coaching and training across functional teams and/or regions


We are looking for individuals with banking, payments and consulting expertise to provide analysis and strategic thinking to shape the services we deliver to clients, lead consulting engagements and develop actionable and scalable insights and solutions.

Ideal candidate will have payments and managemnt consulting experience.

Key Competencies:

  • Substantial problem solving ability with strategic focus on
    impacting ROI

  • Strong analytical skills, with demonstrated intellectual and
    analytical rigor.

  • Self-motivated, results oriented individual with the ability to
    handle numerous projects concurrently

  • Executive Presence including excellent communication and
    presentation skills, written and verbal and ability to communicate at all
    levels within large organizations.

  • Demonstrated leadership, managerial and collaboration capabilities, particularly with those who are not direct reports as may be found in a matrixed organization

  • Experience in managing teams in execution of projects and career mentorship.

  • Holds self and others accountable for measurable high quality, timely and effective results. Displays a strong commitment to organizational success

  • Ability to identify key strategic issues and to generate and deliver creative and innovative solutions to problems and opportunities.

  • Experience in several key issuer business areas, such as portfolio management, marketing, product management, operations, risk management, for both credit and debit cards

  • Understanding of card issuers' P&L and critical factors in driving profitability

  • Ability to influence and negotiate with senior executives

Minimum requirements:

  • 15 years of progressively more responsible business experience in management consulting, payments, card management, or related field (Ideal candidate will have payments and consulting experience.)

  • BA/BS required. MBA preferred.

  • Excellent communication,story-telling and presentation skills.

  • Willingness to travel 25%+ domestically

Additional Information

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of Article 49 of the San Francisco Police Code.

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