Agile Transformation - Sr. Director

  • Foster City, CA, USA
  • Full-time

Company Description

Visa Inc. is a global payments technology company that connects consumers, businesses, financial institutions and governments in than 200 countries and territories, enabling them to use digital
currency instead of cash and checks.

Visa does not issue cards, extend credit or set rates and fees for consumers. Visa’s innovations enable its bank customers to offer consumers choices: Pay now with debit, ahead of time with prepaid or later with credit products. From the world’s major cities to remote areas without banks, people are increasingly relying on digital currency along with mobile technology to use their money anytime, make purchases online, transfer funds and access basic financial services. All of which makes their lives easier and helps grow economies. Behind the Visa brand are our talented employees who continuously raise the bar with innovative solutions and products that deliver the convenience and security of digital currency to more people all over the world.

Visa is one of the top 50 Most Admired Brands in the world. It is recognized as a leading employer and can be found on the lists of: The World’s Most Innovative Companies, The World’s Most Respected Companies, The World’s Most Ethical Companies, America’s Best Employers and The World’s Most Valuable Brands, to name a few.

This role is within the Technology Planning & Business Operations organization which provides key strategic planning & business operations oversight and integration across the Technology organization.  This includes driving investment planning & budgeting, project & portfolio management, workforce planning activities, strategic initiative program management, and communications activities. The team is focused on improving efficiencies, transparency, consistency and collaboration within the Technology organization and other key cross-functional stakeholders.

Job Description

Reporting to the SVP, Technology Planning and Business Operations, this position is responsible for executing a 12-24 month agile transformation of the Technology Organization, working closely with our Global Product and Finance counterparts to perform the transformation at an Enterprise level from a people, process and tools perspective.

This position involves leading and managing a complex set of transformation initiatives that are critical for successful transformation of the Organization.  The individual must be able to engage and manage multiple stakeholder groups, prioritize deliverables and navigate a matrixed global organization.


  • Leverage agile expertise to develop and implement agile practices across the Visa organization. 

  • Establish agile center of excellence to support transformation.

  • Take accountability for defining, planning, orchestrating, and delivering transformational initiatives often involving multiple internal and external constituents and matrix partners

  • Design and deliver stakeholder communications

  • Create and maintain the overall transformation roadmap

  • Initiate work on important projects and work streams supporting the overall transformation

  • Work with Technology leaders to deconstruct issues, developing solutions, assigning accountability, and following through to conclusion

  • Bring ideas and structure to problems using experience, while understanding Visa’s regulatory environment

  • Provide thought leadership by translating strategic priorities into tangible project goals for the team, identifying the right team structure and solving escalated issues as they occur

  • Independently frame issues, develop recommendations, and advocate for decisions in a fact-based manner in presentations to senior leadership teams

  • Coach functional teams on new ways of doing business and influence them for a sustainable shift in behaviors and mindsets

  • Rigorously manages scope to ensure commitments are achieved within agreed on time, cost, and quality parameters

  • Serve as a subject matter expert in routinely briefing key stakeholders; represent the project in various project governance and inter-department forums and publishes periodic project status reports

Ensure effective engagement throughout the program with sponsoring teams to allow for seamless transition of new capabilities into ‘Business As Usual’ operational mode.


  • 10+ years of accelerated professional growth in leading companies, with a track record of increasing levels of responsibility and accomplishments

  • Extensive experience in leading and implementing large scale Enterprise-agile transformation with success record in using SAFe as a framework of reference

  • Experience in software development or related business

  • Strong acumen of Financial Services industry, including regulatory requirements

  • Reputation as a thought leader able to advocate a point of view, consider alternatives, and move the group to a decisive conclusion

  • Experience establishing, leading and successfully completing transformative efforts that lead to measurable results.

  • Track record of being given responsibility for driving organizational change and guiding cross functional teams

  • Established reputation for building peer like relationships with leaders in a large, complex organization, and being able to communicate and influence groups with highly developed communication skills

  • Ability to manage multiple initiatives at once in a fast paced entrepreneurial environment.  Calm under pressure and comfort with problem solving ambiguity

  • Is trusted by senior leaders to provide a candid view of “what is really going on.” 

  • Demonstrates high empathy and employee-centric view of change

  • Demonstrated ability to build momentum for change and carrying the team across the finish line in making it happen.

  • MBA preferred

Additional Information

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